ELEVANCE NYC ยท 1 day ago
Customer Service Representative CSR
New York, NY
Full-time
Onsite
New Grad, Entry LevelELEVANCE NYC is seeking a Customer Service Representative to join their team in Manhattan. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving concerns, and providing top-tier customer support.
Marketing & Advertising
Hiring Manager
Diana Hayes
Responsibilities
Assist customers with inquiries and product/service details
Handle customer complaints and provide effective solutions
Maintain detailed and up-to-date customer records
Work closely with other departments to escalate issues when necessary
Participate in ongoing training and improvement initiatives
Qualification
Required
Strong communication and interpersonal skills
Problem-solving mindset with the ability to think on your feet
Ability to handle stressful situations with professionalism
Detail-oriented and organized
Preferred
Prior experience in customer service is a plus but not required
Company
ELEVANCE NYC
Face-to-face interaction is hard to come by in this generation, especially in business.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase