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RTX · 1 day ago

Senior IT Systems Technician

CO112: Buckley AFB 18500 East 6th Ave 18500 East 6th Avenue Buckley AFB, Aurora, CO, 80011 USA

Full-time

Onsite

Mid, Senior Level

$69K/yr - $131K/yr

2+ years exp

RTX is a company dedicated to helping the nation and allies defend freedoms and deter aggression. They are seeking a Senior IT Systems Technician to provide Tier 2 Operations & Maintenance for real-time IT Systems, supporting the management and completion of tasks in assigned projects while maintaining IT infrastructure and resolving technical issues for customers.

AerospaceManufacturingSecuritySensorTelecommunications

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Perform Service Operations and support Service Transition activities for IT infrastructure to include desktop computers, thin clients, servers, telephones, cabling, and administration

Install, upgrade, repair, support customer baseline equipment and related devices

Perform anomaly/incident resolution, request fulfillment, Install Move Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, and support overall incident and change management actions

Troubleshoot, diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support)

Reseat cards, reboot hardware, replace hardware components, and replace cabling

Re-image or reload software to approved baseline standard and run diagnostics to repair storage discs or corrupted files

Support non-standard surge services for special projects and high visibility activities as directed

Qualification

TS/SCI with PolyDoD 8570 IAT Level 2Desktop computers administrationVoIP phones experienceVideo conferencing knowledgeCabling standardsCommunicationTeam player

Required

Typically requires bachelor's and minimum of 2+ years of relevant prior experience

Must have an active and transferable U.S. government issued TS/SCI with polygraph security clearance

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Experience with desktop computers, thin clients, and servers' installation and administration

Must have an active DoD 8570 IAT Level 2 certification (or higher). IAT Level 2 requires one or more of the following Professional Certifications: Security+ CE, CCNA Security, GICSP, GSEC, SSCP, CySA+, CND. CompTIA Security+ CE is the minimum certification

Preferred

Experience with VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL

Current in IT technical knowledge to resolve complex issues requiring detailed systems and applications understanding

Team player that is willing to provide support to a variety of tasks and to support high priority customer activities

Excellent communication and customer interaction skills

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Company

RTX

Glassdoor3.8

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Founded in 1922

Arlington, Virginia, USA

10001+ employees