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Caterpillar Inc. · 1 day ago

Knowledge Management & Integration Lead

Mossville, IL

Full-time

Onsite

Mid, Senior Level

$128K/yr - $193K/yr

Caterpillar Inc. is a global team focused on building sustainable communities through innovation and problem-solving. They are seeking a Knowledge Management & Integration Lead to drive KM excellence and AI-enabled solutions within the Engineering function, promoting knowledge sharing and continuous improvement.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Promote KM best practices and actively engage with technology leaders (Chief Engineers, Fellows, etc.) to drive design guide excellence and knowledge-in-the-flow

Support and coordinate with Technical Information Center (TIC) leader and staff to ensure robust tools and processes for authoring, organizing, and consuming knowledge. Covers all KM portfolio areas: Book of Knowledge (BoK) program, design guides, Technical Communities of Practice (TCoP), Product Development Search, and KM consulting

Drive delivery of Agentic AI Projects in cooperation with IT and AI teams, such as piloting and scaling AI-enabled lookup assistants for engineering specs and standards

Collaborate with AI and engineering teams to define requirements, pilot MVPs, and ensure successful adoption of AI tools that consolidate and contextualize internal technical knowledge for delivery in the flow of engineers’ work

Benchmark and promote best practices in AI-driven KM, leveraging authoritative internal data sources

Develop and deliver training materials for KM processes and AI tool adoption

Lead efforts to capture and document critical knowledge, ensuring effective transfer and retention within the organization

Conduct knowledge capture interviews and develop knowledge capture designs

Provide critical support to technical communities of practice, facilitating successful team engagements and reinforcing program health and maturity

Develop strategies to integrate knowledge archives with in-process engineering and design decision-making

Drive process improvements using Lean methodologies and data-driven insights

Qualification

Knowledge ManagementAI IntegrationProject ManagementAnalytical ThinkingLean MethodologiesDecision MakingEffective CommunicationsStakeholder EngagementTraining DevelopmentDigital TransformationBenchmarkingCollaboration

Required

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives

Bachelor's degree in Engineering, Information Management, or related field

Extensive experience in knowledge management, engineering, or digital transformation roles

Strong technical background with experience in engineering and design environments

Excellent communication, facilitation, and stakeholder engagement skills

Experience with benchmarking, best practices, and Lean methodologies

Passion for people development and fostering a collaborative culture

Proven experience meeting with technical teams to create business requirements and drive projects successfully to completion