XYPN · 23 hours ago
Billing Specialist
XYPN is a unique platform dedicated to empowering fee-only financial advisors with the tools and support they need to thrive. The Billing Specialist will oversee the firm's billing operations, ensuring timely and accurate billing processes while supporting advisors and internal teams.
AdviceFinanceFinancial Services
Responsibilities
Update and maintain accurate client billing profiles and fee schedules in portfolio accounting system
Generate monthly and quarterly billing and performance reports
Process fee deductions from client accounts
Handle client invoicing through the AdvicePay platform
Track payments for households billed outside custodial deduction
Investigate and resolve fee rejections and billing discrepancies
Administer the issuance of fee refunds in accordance with firm policies
Follow up on overdue payments and assist with collection activities
Update billing specifications per advisor requests while ensuring adherence to client agreement and compliance requirements
Coordinate with Trading Team to raise funds for fees and inform them of any newly activated advisors for billing
Work with outside custodians when billing processes are managed externally
Work with Finance to process and reconcile advisor payout data in NetSuite, and run
Partner cross-functionally with Compliance, Finance, Client Service, Trading, and Onboarding teams
Respond to advisor billing inquiries with clarity and professionalism
Conduct billing training sessions for new advisors as needed
Support advisors during onboarding by setting up billing for transitioning client accounts
Advise the onboarding and compliance teams on feasible billing structures for integration into our billing systems
Identify opportunities to streamline billing procedures and improve accuracy
Maintain and update accurate billing process documentation to support consistency and scalability
Qualification
Required
1+ years of experience in a client service or operational role (preferably in financial services or RIA support)
Legally authorized to live and work in the United States without present or future need for sponsorship
Exceptional organizational skills and attention to detail
An excellent juggler, you have the ability to prioritize and coordinate multiple work-streams
Strong written and verbal communication skills
Solutions-oriented mindset with a proactive approach to problem-solving
Familiarity with platforms like Orion, Schwab, HelpScout, Box, and Guru (or demonstrated ability to learn quickly)
Your collaborative mindset and approachable demeanor, with a desire to help support others makes you the ultimate team player
A lover of efficiency, you have a commitment to continuous improvement and operational excellence
Comfort working with sensitive financial data and applying rules consistently
Preferred
Bookkeeping and/or accounting experience or degree
Prior experience working in an RIA, TAMP, or back-office service environment
Experience with Orion, AdvicePay, Excel, and/or Schwab billing workflows
Familiarity with tools and partners such as Orion, Schwab, HelpScout, Box, and Guru, or demonstrated ability to learn quickly
Experience training others or building internal resources
Benefits
100%- employer-funded Employee Stock Ownership Plan (ESOP).
Unlimited vacation days to maintain work-life harmony (we require that you take a minimum of 3 weeks of vacation per year)
9 paid holidays (we offer flexible holidays!)
401(k) with match; you put in 6%, and we put in 4.5%.
12 weeks paid parental leave for the birth or adoption of a child.
Health insurance w/ employer contribution.
Dental, Vision, Voluntary Life and AD&D, and Accident insurance options.
Pet insurance availability
Health Savings & Flex Spending (Health, Limited & Dependent Care) Accounts available
Employer-paid Life and AD&D insurance.
Employer-paid Long Term Disability coverage.
Up to $150/month to cover the cost of working with a financial planner, plus up to $500 toward the upfront fee.
$2000/year (prorated by start date) to put towards professional development
$250/quarter to spend on yourself specific to our core value of "Be Well Being You.”
$500 donated to a non-profit organization of your choice when you volunteer 40 hours within the calendar year.
A sabbatical program that includes a cash bonus and extra time off at 5, 10, and 15 years.
Subsidized employer-sponsored childcare through our internal child care program. (Subject to availability)
Various Gym discounts
Company-owned laptop computer provided (Apple Products).
Company
XYPN
XYPN is the advisor support platform that makes it possible for fee-only financial advisors to build the independent firm of their dreams
Funding
Current Stage
Growth StageRecent News
Connect Money
2025-05-28
Company data provided by crunchbase