Dealer Relations Manager jobs in United States
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BizzyCar · 18 hours ago

Dealer Relations Manager

BizzyCar is a fast-growing SaaS company transforming how automotive dealerships manage service operations and recall work. As a Dealer Relations Manager, you will be the trusted partner for dealership customers, helping them adopt the platform successfully and maximize its value while building strong relationships with dealership leaders.

Artificial Intelligence (AI)AutomotiveInformation TechnologySoftware
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Responsibilities

Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software
Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations
Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams
Work closely with the Executive Team on our largest and key dealership accounts
Lead product implementations and communicate new features and updates effectively
Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction
Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions
Identify growth opportunities, including upselling additional features and driving renewals
Encourage dealerships to refer new customers, leveraging success stories and positive relationships
Collaborate with internal teams to continuously improve the dealer experience
Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention
Analyze dealership performance metrics to deliver actionable insights and recommendations
Report on key performance indicators, contributing to BizzyCar’s growth and success

Qualification

CRM tools (HubSpot)Customer Success experienceDealership operations experienceMicrosoft Office SuiteCommunication skillsRelationship-building skillsNegotiation skillsSelf-motivatedAdaptable

Required

5+ years in Customer Success, Sales, Marketing, or Customer Service
Proven track record in franchise dealership operations, retail, and/or selling integrated solutions to dealerships
Tech-savvy, with experience using CRM tools (HubSpot), Microsoft Office Suite, and virtual collaboration tools
Strong business acumen with an ability to translate product features into dealership success stories
Exceptional communication and relationship-building skills, from the service lane to the boardroom
Self-motivated, resilient, and adaptable in a fast-paced, startup environment
Experience negotiating win-win solutions and managing complex accounts with finesse
Ability to travel up to 75–100%, including overnight stays
Valid driver's license
Willingness to work extended hours and be on-call as needed

Preferred

Bachelor's degree in Business, Marketing, or a related field

Benefits

Paid time off
Medical
Dental
401k
Vision
Equity benefits

Company

BizzyCar

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BizzyCar is an AI-driven Automated Service Recall Management platform that simplifies automobile maintenance tasks.

Funding

Current Stage
Growth Stage
Total Funding
$35M
Key Investors
Dealer Tire
2025-09-24Series B· $20M
2024-10-08Corporate Round· $15M

Leadership Team

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Lucas Oliveira
Chief Operations Officer
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Company data provided by crunchbase