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Fora Travel · 1 day ago

Senior Product Manager, AI Agents & Data

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$160K/yr - $200K/yr

8+ years exp

Fora Travel is a modern travel agency redefining the role of travel advisors through innovative technology and community support. They are seeking a Senior Product Manager to lead the development of AI-driven products that enhance advisor productivity and client engagement.

TourismTravelTravel Agency

Growth Opportunities

No H1B

Responsibilities

Own the product strategy and roadmap for Advisor Enablement data products and AI agents

Design AI- and data-powered capabilities across CRM, workflows, recommendations, and automation

Partner with data science, engineering, and analytics to shape models, signals, and data products

Identify and prioritize high-impact use cases (e.g., next-best-action, lead scoring, smart workflows, segmentation)

Run experiments and validate ideas with advisors; turn successful pilots into scalable features

Integrate AI and data products deeply into CRM and workflow surfaces—not side tools

Define success metrics, measure impact, and iterate based on data and customer feedback

Collaborate with GTM teams on positioning, launches, and enablement

Qualification

Product ManagementAI/ML ProductsData ProductsB2B CRMData IntelligenceRecommendation EnginesPythonAPI DevelopmentCross-functional LeadershipCommunication Skills

Required

8+ years of Product Management experience, including complex platform or multi-system products

3+ years building AI/ML or data-driven products (recommendations, scoring, automation, or similar)

Experience in a data-focused role or owning data products (defining metrics, experiments, data requirements)

Strong experience in at least one of: B2B CRM or customer data platforms, Data intelligence / analytics systems, Recommendation engines / personalization, Marketing automation, segmentation, and audience systems, Workflow, project management, or productivity tools

Cross-functional leadership experience required

Hands-on work with AI/ML-powered features or predictive modeling

Strong background with CRM systems, customer data models, or lifecycle automation

Excellent communication; comfortable turning ambiguity into clear product direction

Based in NYC or willing to relocate