Patient Experience Navigator, Internal Medicine jobs in United States
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Mass General Brigham · 19 hours ago

Patient Experience Navigator, Internal Medicine

Mass General Brigham is a not-for-profit organization focused on advancing patient care, research, and community service. They are seeking a full-time Patient Experience Navigator to provide administrative support and enhance patient experiences in their Internal Medicine practice. The role involves both onsite and remote responsibilities, including scheduling, phone support, and administrative tasks across multiple sites.

Health CareHome Health CareMedical
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H1B Sponsor Likelynote

Responsibilities

Prepare reports, meeting minutes and correspondence
Create and edit documents, spreadsheets and presentations
Manage schedules, arrange appointments and itineraries
Coordinate meetings, travel, conference calls, and complete expense reports
Answer and transfer phone calls
May perform transcription and proofread and edit literature, prepare applications for department
Remain knowledgeable of business unit policies
May make contacts of a sensitive, complex, and confidential nature
Completes routine tasks under moderate supervision
Performs other duties as assigned
Complies with all policies and standards

Qualification

Customer service skillsAdministrative supportScheduling managementDocument preparationCommunication skills

Required

Strong customer service skills
Genuine passion for patient care

Benefits

Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Recognition programs designed to celebrate your contributions and support your professional growth

Company

Mass General Brigham

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Mass General Brigham specializes in providing medical treatments and health diagnostics services.

H1B Sponsorship

Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)

Funding

Current Stage
Late Stage

Leadership Team

E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
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O’Neil A. Britton
Chief Integration Officer, Executive Vice President
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