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Georgia Southern University · 2 days ago

IT Business Analyst, Intermediate

Statesboro, GA

Full-time

Onsite

Mid Level

3+ years exp

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. The IT Business Analyst serves as a liaison and subject matter expert for IT Services, facilitating the business analysis process to improve efficiency and productivity within the university.

EducationHigher EducationUniversities

No H1B

Responsibilities

Collaborate with departments to identify process improvements, document and communicate business needs and provide IT solutions

Plan, elicit, capture, analyze and validate business, functional and technical requirements

Facilitate requirements elicitation sessions and walk through with business and IT resources

Evolve into a subject-matter expert who can easily liaise between other departments

Perform current state analysis of existing business systems, applications and functions

Answer questions and clarify requirements for projects and enhancements during the discovery phase

Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects

Understand the relationships, dependencies, and impact of neighboring business functions

Understand core systems, applications, and technical platforms

Qualification

Business analysisTechnical specificationsHigher Education experienceRegulatory complianceCustomer serviceAnalytical skillsEffective communicationTeam collaboration

Required

Bachelor's Degree from an accredited institution

Three (3) or more years of work-related experience

Consistently exhibit engaging customer service

Ability to support various constituencies served by the University

Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

Ability to prioritize, multi-task, address issues quickly and professionally, and meet deadlines

Demonstrated ability to work in a team of cross-functional environment

Must be highly analytical, have a passion for details, and capable of translating analytical insights into action

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

Effective communication (verbal and written), organizational and human relations skills

Excellent interpersonal skills

Preferred

Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA

Experience with Enterprise and/or Line-Of-Business applications in the Higher Education environment

Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation), Life Safety, University Housing, Student Health Services, Facility Services, Controllers/Financials, and Human Resources