Manager, Client Services & Solutions jobs in United States
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Bryn Mawr Communications · 17 hours ago

Manager, Client Services & Solutions

positionFort Washington, PA, US
timeFull-time
remoteHybrid
seniorityMid Level
date3+ years exp

US HealthConnect, Inc. is a leader in medical education and healthcare publishing, seeking a Manager, Client Services & Solutions for its subsidiary ReachMD. The role involves overseeing project delivery, ensuring client communication, and understanding client needs to improve patient outcomes.

AdvertisingCommunitiesHealth CareLifestyleMedical
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Growth Opportunities

Responsibilities

Becoming well versed in client’s therapeutic areas and knowledgeable on their marketing strategy
Understanding the scope of the project(s) and success criteria
Ensuring project fiscal health is maintained and timelines are met
Engaging with clients on a regular basis
Run Concept Review calls (post-sale) and MLR calls
Providing oversight and direction to project management team
Delivering metrics reports
Assisting business development team in client strategy and tactical plans
Acting as a consultative resource to our clients demonstrating our expertise and knowledge
Assisting with client renewal strategy

Qualification

Client services experiencePharmaceutical industry knowledgeProject management systemsMS Office proficiencySalesforce proficiencyAnalytical skillsLeadership qualitiesCommunication skillsAttention to detailProblem-solving skills

Required

Possess a bachelor's degree (B.S.) or equivalent
Have a minimum of 3-5 years' experience in a client services role in the pharmaceutical industry
Possess comfort and confidence leading client meetings
Possess exceptional written, verbal, and analytical skills
Understanding data and critical metrics that are important to clients
Understanding medical regulatory submission (MLR) process and systems is a must
Maintain excellent attention to detail and have the ability to prioritize
Have the ability to handle conflict and problem-solve
Exhibit strong leadership qualities
Be flexible and independent while working in a fast-paced environment
Be able to travel and work extended hours, as needed
Be proficient in MS Office, Salesforce, and Project Management systems

Benefits

Competitive salary and benefits package
Modern working environment that supports work/life balance

Company

Bryn Mawr Communications

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Bryn Mawr Communications is a medical media, live, and virtual education, and marketing services company.
dateFounded in 2001
location
Wayne, Pennsylvania, USA
people-size51-200 employees
web-link
https://bmctoday.com/

Funding

Current Stage
Growth Stage

Leadership Team

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David Cox
President/Co-Founder
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Tamara Bogetti, MBA
Co-Founder YoungMD Connect
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Recent News

PR Newswire
Navigate Patient Solutions Adds Vance Thompson, MD, David Cox, and Matthew P. Jensen to Medical Advisory Board
2025-06-05
Business Journals
CFO of the Year Awards 2022: Matt Keating, Bryn Mawr Communications
2022-07-19
Company data provided by crunchbase