The TJX Companies, Inc. · 1 day ago
Payroll Rep
Marlborough, MA
Full-time
Onsite
Entry Level
$19.40/hr - $24.75/hr
1+ years expTJX Companies is a Fortune 100 company and the world’s leading off-price retailer, offering a vibrant team environment that fosters growth and collaboration. The Payroll Representative will serve as the initial contact for payroll-related inquiries, providing accurate responses and maintaining records to assist in improving payroll processes.
ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail
Responsibilities
Serve as the initial point of contact for all payroll-related inquiries from Associates
Provide clear and accurate responses to general payroll questions or escalate complex issues to the Payroll Supervisor or other relevant team members
Maintain detailed records of all inquiries and responses in the payroll system
Assist in generating reports on payroll inquiries to help identify common trends and areas for improvement
Basic knowledge of payroll processes and procedures
Ability to explain payroll-related information clearly and accurately to Associates
Strong organizational skills with the ability to handle multiple inquiries at once
Willingness to collaborate and seek guidance from senior payroll team members when necessary
Qualification
Required
1-3 years' experience in Payroll or equivalent experience in customer service/support in a call center or retail business
Strong verbal and written communication skills to address inquiries and provide clear explanations
Ability to identify common payroll issues and escalate them appropriately
A customer-focused approach to ensure a positive experience for Associates seeking payroll assistance
Good organizational skills for managing records and inquiries efficiently
Ability to work well with others and support the overall payroll team in resolving issues
Basic knowledge of payroll processes and procedures
Ability to explain payroll-related information clearly and accurately to Associates
Strong organizational skills with the ability to handle multiple inquiries at once
Willingness to collaborate and seek guidance from senior payroll team members when necessary
Benefits
Associate discount
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long-term disability
Paid holidays/vacation/sick/bereavement/parental leave
EAP
Incentive programs for management
Auto/home insurance discounts
Tuition reimbursement
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care/cell phone discounts
Pet/legal insurance
Credit union
Referral bonuses
Company
The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-08-04IPO
Leadership Team
Ernest Herrman
Chief Executive Officer
Bernard A. Cowens
Senior Vice President and Chief Information Security Officer
Recent News
2025-11-11
2025-11-05
Company data provided by crunchbase