Clarke County School District ยท 2 days ago
Student Support Technician
Clarke County School District is seeking a Temporary Student Support Technician to assist in the maintenance and record keeping of the Clarke County Innovative Digital Learning Environments program. The role involves diagnosing and troubleshooting electronic device problems, preparing devices for repair, and maintaining accurate device inventory while communicating effectively with school stakeholders.
Primary/Secondary Education
Responsibilities
Diagnoses and troubleshoots common electronic device problems (software update, wireless connectivity, firmware update, login issues, device not charging)
Prepares devices that need to be sent to repair center
Catalogs devices that need additional support into Destiny database
Labels devices needing repair with specific repair requirements
Maintains accurate and timely device inventory
Communicates effectively with school stakeholders
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit
Qualification
Required
High school diploma or GED equivalent
Eighteen (18) years of age minimum
Diagnoses and troubleshoots common electronic device problems (software update, wireless connectivity, firmware update, login issues, device not charging)
Prepares devices that need to be sent to repair center
Catalogs devices that need additional support into Destiny database
Labels devices needing repair with specific repair requirements
Maintains accurate and timely device inventory
Communicates effectively with school stakeholders
Required to perform multiple tasks with a need to occasionally upgrade skills in order to meet changing job conditions
Operating standard office equipment including pertinent software applications
Preparing and maintaining accurate records
Adhering to safety practices and procedures
Promoting activities and/or events
Required to perform basic math
Read a variety of manuals, write documents following prescribed formats, and/or present information to others
Understand complex, multi-step written and oral instructions
Concepts of grammar and punctuation
Stages of child development and learning styles
Age appropriate activities
School safety and security practices
Required to schedule activities
Collate data
Use job-related equipment
Flexibility is required to work with others
Work with data utilizing defined but different processes
Operate equipment using standardized methods
Ability to work with a wide diversity of individuals
Work with a variety of data
Utilize specific, job-related equipment
Problem solving is required to identify issues and create action plans
Problem solving with data requires independent interpretation of guidelines
Problem solving with equipment is limited to moderate
Communicating with diverse groups
Maintaining confidentiality
Setting priorities
Working as part of a team
Working with constant interruptions
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity
Generally the job requires 20% sitting, 40% walking, and 40% standing
Maintains all licenses and certifications
Criminal Justice Fingerprint
Background Clearance
Company
Clarke County School District
The Clarke County School District is comprised of 21 schools, with more than 12,500 students in our care.
H1B Sponsorship
Clarke County School District has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (6)
2023 (4)
Funding
Current Stage
Late StageLeadership Team
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