Arlo Hotels ยท 1 day ago
Director of Nightlife & Programming
Miami, FL, 33127, US
Full-time
Onsite
Director/ExecutiveArlo Hotels is an independent lifestyle hotel actively seeking a dynamic Director of Nightlife and Programming. This role is responsible for creating a holistic entertainment environment within the hotel, planning and executing events and activations to maintain the hotel's reputation as an industry leader while considering both culture and profit potential.
HospitalityHotelResorts
Responsibilities
Always treats guests with courtesy and respect in a variety of situations
Displays honesty & integrity
Conducts monthly, weekly and pre-shift meetings
Communicates effectively to staff using tools such as development reviews, training, departmental orientation. and monthly departmental meetings
Motivates and develops team members
Create preventive maintenance programs for consistency of the product
Ensures updated safe work environment
Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome
You build strong partnerships with internal customers and outside vendors
Establish, monitor, and manage budgeted revenue and net operating income for nightlife events, activations & spaces
Develop and implement action plan and provide support and guidance to F&B management to achieve or exceed budgeted revenue and net operating income goal
Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses
Coordinate and monitor Security staffing - staff levels and individual performance
Monitor industry trends, take appropriate action to maintain competitive and profitable operations
Maintain relationships with promoters and industry professionals to ensure that the hotel maintains a strong reputation
Establish and enforce specific Standard Operating Procedures to improve the nightlife experience
Establish strong lines of communication with all department heads
Attending BEO and Management meetings
Ensure F&B leadership is trained in SOP's & technical job tasks
Promote guest satisfaction throughout the operation
Monitor quality of service and product
Review and monitor music to be played in all spaces
Ensure that the lenders are up to date and adhered to
Coordinate with Arlo Marketing team on production & planning
Identify key opportunities for the business to increase content impact
Promote inter-company programming and share best practices
Act as a liaison between the Food, Beverage, and Events team
Supervise and provide leadership as needed
Respond to guest complaints in a timely manner
Guidance and assistance across the Arlo Hotels portfolio in the Nightlife and Programming capacity where it suits fit based on the venue offerings
Prepare and submit required reports in a timely manner
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
Ensure compliance with all local liquor laws, and health and sanitation regulations, and all Beverage related life/safety and other legal compliance in accordance with federal and local laws
Qualification
Required
Passionate about people and driven by purpose
Ability to create a holistic entertainment environment within the Hotel
Experience in planning and executing events at the highest level
Strong communication skills to work alongside various departments
Ability to treat guests with courtesy and respect in a variety of situations
Displays honesty and integrity
Conducts monthly, weekly and pre-shift meetings
Communicates effectively to staff using tools such as development reviews, training, departmental orientation, and monthly departmental meetings
Motivates and develops team members
Ability to create preventive maintenance programs for consistency of the product
Ensures updated safe work environment
Inspirational leader able to motivate team members
Builds strong partnerships with internal customers and outside vendors
Establishes, monitors, and manages budgeted revenue and net operating income for nightlife events, activations & spaces
Develops and implements action plan and provides support and guidance to F&B management
Ensures that labor and expense guidelines are adhered to
Coordinates and monitors Security staffing
Monitors industry trends and takes appropriate action
Maintains relationships with promoters and industry professionals
Establishes and enforces specific Standard Operating Procedures
Establishes strong lines of communication with all department heads
Attends BEO and Management meetings
Ensures F&B leadership is trained in SOP's & technical job tasks
Promotes guest satisfaction throughout the operation
Monitors quality of service and product
Reviews and monitors music to be played in all spaces
Ensures that the lenders are up to date and adhered to
Coordinates with Arlo Marketing team on production & planning
Identifies key opportunities for the business to increase content impact
Promotes inter-company programming and shares best practices
Acts as a liaison between the Food, Beverage, and Events team
Supervises and provides leadership as needed
Responds to guest complaints in a timely manner
Provides guidance and assistance across the Arlo Hotels portfolio
Prepares and submits required reports in a timely manner
Keeps immediate supervisor fully informed of all problems or matters requiring attention
Ensures compliance with all local liquor laws, health and sanitation regulations, and all Beverage related life/safety and other legal compliance
Company
Arlo Hotels
Arlo Hotels specializes in mid to large scale Lifestyle Hotels in primary market locations.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageRecent News
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