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Tidal Vision · 2 days ago

Waste Water Application Specialist

United States

Full-time

Remote

Mid, Senior Level

$125K/yr - $140K/yr

5+ years exp

Tidal Vision is committed to creating positive environmental impacts through innovative biopolymer solutions. The Waste Water Application Specialist will provide field support for water treatment solutions, understand customer needs, and deliver tailored products while collaborating closely with R&D and sales teams.

AgricultureBiotechnologyManufacturing

Responsibilities

Determine customer’s needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers

Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively

Respond to on-demand technical services

Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities

Act as an internal escalation point for advanced customer related issues, for wastewater

Primary resource for product and application questions received by Customer Service

Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department

Support the divisional sales team in responses to customer’s requests and developing project solutions

The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products

Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications

Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration

Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders

Attend conferences and present our products and technology

Travel 50-60%

Qualification

Water treatment experienceAnalytical skillsInterpersonal skillsEquipment knowledgeChemistry knowledgeTechnical degree

Required

5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience

Working knowledge of equipment and chemistry used in the water treatment

Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development

Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first

Driver's license and proof of insurance required by time of hire

The incumbent is subject to a background check

Travel (50-60% within given territory)