Randstad Digital Americas ยท 19 hours ago
Senior Business Process Analyst
Kansas City, MO
Full-time
Onsite
Senior Level
$60/hr - $85/hr
7+ years expRandstad Digital is seeking a Senior Business Process Analyst for an exciting opportunity in Kansas City, MO. The Sr. Business Process Analyst leads the analysis and assessment of business processes, evaluates alternate design options, and collaborates with cross-functional teams to drive business transformation and optimization.
Information Technology & Services
Responsibilities
Analyze business processes using structured techniques to identify gaps, inefficiencies, and opportunities for improvement
Collaborate with cross-functional teams to develop and implement new process designs and corresponding technologies that enhance organizational efficiency and effectiveness
Document and present clear findings, recommendations, and proposed solutions for process improvements
Conduct process audits and performance assessments to ensure sustained effectiveness of implemented processes
Collect, interpret, and report on process metrics and KPIs to support informed decision-making
Elicit and document business requirements for transformation initiatives ensuring alignment with the broader organization's goals and objectives
Create and maintain various types process documentation including process models, business rules, and relationships with other processes
Maintain the business process inventory in alignment with the process management framework
Responsible for overall QA/QC process adherence
Responsible for compliance with company and site safety policies
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor Degree in business administration, management information systems, operations, or related field and 8 years of related experience Required or Applicable experience may be substituted for degree requirement
Minimum 7 years of recent experience in business process improvement, business process management, strategic initiatives, and measuring success
Proven expertise in business process modeling using BPMN 2.0 or other recognized standard
Strong working knowledge of business process management and process improvement principles and governance practices
Demonstrated bias toward action and value creation and avoid 'analysis paralysis'
Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients
Preferred
Ability to recognize patterns and interdependencies to uncover opportunities for reuse is preferred
Able to bring multiple perspectives to the table and maintain objectivity
Fast learner or aptitude for learning new things
Familiarity with APQC Process Classification Framework or other process framework preferred
Familiarity with the IIBA Business Analyst Body of Knowledge, ABPMP BPM Common Body of Knowledge and/or other relevant industry bodies preferred
Experience with process management tools and/or process mining tools preferred
Prior experience as a Business Analyst working on software solutions (SaaS, Custom, ERP, etc.) preferred
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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