Apply on Employer Site

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 day ago

SALES ASSOCIATE, PART-TIME/ELECTRONICS

Great Lakes, IL

Part-time

Onsite

New Grad, Entry Level

Navy Exchange Service Command (NEXCOM) is seeking a part-time Sales Associate to join their team. The role involves selling general merchandise, providing exceptional customer service, and ensuring merchandise is well-stocked and displayed. Responsibilities include engaging customers, completing sales transactions, and maintaining knowledge of store policies and products.

Information Technology

No H1B

U.S. Citizen Only

Responsibilities

Greets, and engages customers in conversation for purposes of providing sales related assistance

Assists in the selection of merchandise, and suggests additional items to complement the customer's selections

Where applicable, offers customers the opportunity to purchase extended product warrantees

Explains coverage, benefits, and price

Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible

Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc

Communicates product-related information to customers knowledgeably and legibly

Ensures assigned areas are fully stocked, and merchandise is neatly arranged

Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc

Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc

Completes sales transactions efficiently

Thanks customers for their patronage

As required, performs cash register transactions

Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner

Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc

Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits

Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc

Handles customer returns and problems tactfully and efficiently

Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result

Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft

Unpacks, stages, and moves merchandise as assigned

Assists in creating store displays and in performing periodic inventories

Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely

Eligible for and participates in applicable commission and gainsharing sales incentive programs

Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc

Performs other related duties as assigned

Qualification

Customer Service SkillsCommunication SkillsTeam PlayerOutgoing PersonalityDependableWork EthicSelf-Motivated

Required

U.S citizen or, if not U.S citizen, must have lived in the United States for a minimum of 3 years

Excellent customer Service Skills

Good work ethic

Team player

Ability to work with little supervision

Self-motivated

Excellent communication skills

Outgoing personality

Dependable

Preferred

High School Graduate Or Equivalent

Benefits

Eligible for and participates in applicable commission and gainsharing sales incentive programs.

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Glassdoor3.4

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946