Jobs via Dice · 1 week ago
Business Analyst
Raleigh, NC
Full-time
Hybrid
New Grad, Entry LevelDice is the leading career destination for tech experts at every stage of their careers. They are seeking a Junior Business Analyst for SunTechPros, Inc. to identify business needs and provide solutions, acting as a liaison between stakeholders and subject matter experts.
Computer Software
Responsibilities
Collaborates with program leadership, Program Manager, and vendor teams to understand modernization objectives and strategic goals
Gathers, documents, and validates business requirements, including functional and non-functional requirements, for program systems and workflows, and ensures traceability of requirements across the project lifecycle
Conducts business process modeling to support process improvement and system design
Develops business cases, user stories, and use cases to support solution design, and implementation, maintaining alignment with traceable business needs
Identifies and maintains the inventory of business process related artifacts such as forms, correspondence and reports
Facilitates requirements workshops, interviews, and focus groups with stakeholders and subject matter experts (SMEs)
Participates in the development and review of solution designs to ensure business requirements are met and traceable to system functionality
Work with Tax Schedule and Functional SMEs and owners to support the definition of user roles and associated access
Support user acceptance testing (UAT), ensuring full traceability to documented requirements
Tracks and manages changes to business requirements throughout the project lifecycle, updating traceability artifacts as needed
Supports change management and training efforts by helping to develop documentation and conducting stakeholder briefings or demos
Assists the Program Manager in ensuring business alignment and benefits realization across all phases of the program
Provides analytical support to program leadership and governance boards for decision making and risk and issue management, helping assess the impact of changes on business processes
Analyzes and identifies impacts of changes to supporting documentation such as standard operating procedures, desk instructions, training materials, and knowledge articles
Works with data teams to define and validate reporting requirements and ensure data accuracy
Qualification
Required
Ability to proactively identify and manage situations requiring complex communication for internal and/or external audiences
Ability to influence the direction of projects
Ability to identify stakeholders and manage communications to achieve consensus and collaboration
Ability to exercise creative and critical thinking in evaluating complex situations and developing solutions
Ability to make recommendations on issues that affect the direction of business systems and business processes
Ability to develop, monitor, and communicate changes to project scope, project plans, timelines, status, issues, and risks for complex projects
Ability to resolve more complex problems working with senior management
Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures
Ability to establish and maintain effective working relationships with agency personnel, vendor staff, and external stakeholders, when applicable
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase