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National University · 1 day ago

Development Database Specialist

United States

Full-time

Remote

Entry, Mid Level

$63K/yr - $84K/yr

2+ years exp

National University is a leader in creating innovative solutions to education and is seeking a Development Database Specialist to support fundraising and donor stewardship activities. The role involves managing gift processing, database management, donor communications, and administrative coordination essential to successful fundraising operations.

E-LearningEdTechHigher EducationNon ProfitUniversities

Responsibilities

Serves as the primary administrator and super user of Raiser’s Edge/RE NXT, ensuring optimal system functionality and utilization

Maintains accurate donor and alumni records, including constituent updates, global changes, and annual data imports such as wealth screenings

Performs regular data hygiene activities using Address Finder, Deceased Finder, and internal auditing tools to ensure clean and reliable data

Creates, updates, and manages campaigns, funds, appeals, and event records within the CRM

Ensures compliance with data governance standards, institutional policies, and industry best practices for donor record management

Processes all gifts, pledges, payments, matching gifts, and online contributions in accordance with IRS guidelines and University gift policies

Generates accurate gift receipts and coordinates acknowledgements in collaboration with development staff

Serves as the primary liaison with Finance & Accounting for monthly reconciliation, general ledger posting, audit documentation, and fiscal year-end closing

Monitors restricted, endowed, and scholarship fund allocations to ensure accurate tracking and support donor stewardship requirements

Builds and maintains queries, exports, custom reports, dashboards, and lists to support fundraising, stewardship, alumni outreach, and campaign management

Provides timely, accurate data and analysis for donor engagement strategies, leadership reporting, and institutional planning

Supports segmentation and list generation for solicitations, newsletters, event invitations, surveys, donor recognition lists, and other communications

Develops and maintains online giving forms, event registrations, and digital appeal pages in Online Express or related platforms

Ensures seamless integration between online giving systems, CRM records, and financial processing workflows

Serves as technical support for online giving portals and donor-facing digital tools, ensuring accuracy, functionality, and a positive donor experience

Collaborates with Advancement and NU Foundation staff on donor communications including newsletters, annual reports, stewardship materials, and solicitation collateral

Prepares accurate lists, segmentation files, donor packets, and mailing data for donor communications and engagement initiatives

Uploads private grant narratives, budgets, and required documents into Raiser’s Edge modules to support grants and foundation partnerships

Assists in generating donor data for endowment reports, donor impact reports, honor rolls, recognition listings, and philanthropic summaries

Performs other duties as assigned

Qualification

Raiser’s Edge/RE NXTData managementGift processingFinancial reconciliationExcel proficiencyAnalytical skillsAttention to detailCommunication skillsOrganizational skills

Required

Bachelor's degree required

Minimum of two (2) to five (5) years of experience with Raiser's Edge/RE NXT or a similar nonprofit CRM required

Advanced proficiency in Raiser's Edge and RE NXT including queries, exports, batch processing, imports, reporting, configuration, and data governance

Strong analytical and technical skills, including proficiency with Excel, spreadsheets, and data validation tools

Exceptional attention to detail with a commitment to accuracy and consistency

Ability to manage confidential donor information with professionalism and discretion

Strong written and verbal communication skills with the ability to train staff at various technical levels

Excellent organizational skills with the ability to manage multiple projects, deadlines, and requests simultaneously

Preferred

Degree in business, information systems, nonprofit management, communications, or a related field preferred

Experience in gift processing, fundraising operations, donor data management, or advancement services strongly preferred

Experience working with Finance/Accounting teams on reconciliation processes preferred

Experience in higher education or nonprofit development is a plus

Ability to create simple marketing collateral using Canva or similar tools is a plus

Benefits

Comprehensive well-being benefits for you and your family

Company

National University

Glassdoor3.0

National University is a private nonprofit university that provides accessible and achievable higher education to adult learners. It is a sub-organization of National University System.

Founded in 1971

La Jolla, California, USA

1001-5000 employees