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PNC · 1 day ago

Part- Time Teller

MD - Odenton

Full-time

Onsite

New Grad, Entry Level

$37K/yr - $48K/yr

PNC is a financial services company that values its employees as key differentiators in the market. They are seeking a Part-Time Teller to deliver exceptional customer experiences, process a variety of transactions, and identify banking opportunities for customers. The role involves engaging with customers, educating them on financial options, and adhering to company policies and procedures.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer ServiceBankingClient LoyaltyDigital AwarenessProblem SolvingAccuracyManaging Multiple PrioritiesFraud DetectionPreventionIdentifying OpportunitiesLeveraging TechnologyProactive SalesEffective CommunicationsAttention to Detail

Preferred

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)

Dental and vision options

Employee life insurance

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Adoption, surrogacy, and doula reimbursement

Educational assistance, including select programs fully paid

A robust wellness program with financial incentives

Parental leave

Up to 11 paid holidays each year

7 occasional absence days each year

Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service