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Montgomery County, PA · 1 day ago

Performance and Planning Specialist

Norristown, PA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $29/hr

Montgomery County, PA is seeking a Performance and Planning Specialist to assist the Fiscal and Quality Assurance teams in monitoring and implementing Residential and In-Home service programs. The role involves performance management oversight, effective communication with service providers, and ensuring compliance with quality standards.

GovernmentLaw EnforcementPublic SafetySocial Assistance

Responsibilities

Promotes collaborative relations between the Juvenile Probation Quality Assurance team and contracted service providers through effective communication and timely problem-resolution

Responsible for performance management oversight for all contracted providers of residential and in-home services through monitoring, evaluation, and site visits to ensure program fidelity and/or quality of service delivery

Conducts service verification against invoices paid and vendor documentation

Reports monitoring activities and discrepancies to Quality Assurance team

Works closely with the Quality Assurance team to implement valid, reliable and scalable processes to capture outcomes for use in quality improvement and value-based contracting

Effectively upholds, cultivates and communicates core values of the Juvenile Probation Department

Develops and manages initiatives with measurable outcomes

Maintains alignment with the Quality Assurance team and Fiscal team

Develops reporting formats and summaries as well as year-end reports; reviews regular reports and provides independent analysis and trending of data, as well as qualitative reviews

Ensures provider Work Statements are updated annually

Fosters an environment which promotes diversity, equity, and inclusion

Undergo and maintain successful Federal Bureau of Investigation (FBI) Criminal History Clearance and PA Child Abuse History Clearance

Knowledge and compliance with Mandated Reporting Regulations through PA Child Protective Services Law

Perform other duties, tasks and special projects as required

Qualification

Bachelor’s DegreeMS Office proficiencyData entry skillsRecord keepingMultitaskingProfessionalismOral communicationWritten communicationAttention to detailOrganizational skillsTeamwork