Alliance Credit Union · 1 day ago
Assistant Branch Manager-Jennings
Jennings, MO
Full-time
Onsite
Mid, Senior Level
$45K/yr - $55K/yrAlliance Credit Union is a leader in the St. Louis area financial community, providing the best in service and rates to our members. The Assistant Branch Manager is responsible for daily activities and member service in the branch, focusing on staff development, member relations, and compliance while supporting the Branch Manager in achieving operational goals.
BankingFinancial ServicesNon Profit
Responsibilities
Assist the Branch Manager in planning, directing, and supervising daily branch operations
Provide management coverage in their absence, oversee teller and service functions, coordinate scheduling, and resolve escalated member concerns
Provide leadership, training, coaching, and performance evaluations for branch staff
Ensure employees adhere to professional standards, maintain exceptional member service, and achieve branch productivity goals
Promote credit union products and services to members and the community
Support marketing campaigns, represent the branch in public relations activities, and strengthen member and community relationships to drive branch growth
Uphold all regulatory, policy, and procedural requirements
Foster a constructive, team-oriented work environment while modeling and encouraging the organization’s service philosophy
Manage cash operations for the branch, including security, loss prevention, and ATM response
Oversee cash transportation within policy limits and maintain accurate financial reporting and balancing procedures
Ensure the branch facility is safe, secure, and well-maintained
Serve as backup Security Officer, provide robbery-prevention training, and oversee regular testing of alarm and security systems
Maintain accurate records and reports, oversee timely completion of branch audits, and support records retention programs
Assist senior management with projects and administrative needs as assigned
Qualification
Required
Strong leadership in coaching, training, and motivating staff to achieve high performance
Proficiency in sales, service, operations, and compliance with branch processes and procedures
Advanced organizational, multitasking, problem-solving, and decision-making abilities
Excellent communication skills (oral, written, and interpersonal) with effective time management
Competence in consumer math, financial transactions, and advanced computer systems
In-depth understanding of credit union operations, financial institutions, and regulatory requirements
Expertise in general ledgers, reporting, and balancing procedures
Comprehensive knowledge of credit union products, services, policies, and procedures to support member needs and cross-sell effectively
Familiarity with related jobs and organizational functions, with a strong ethical and compliance mindset
Integrity, professionalism, and confidentiality in all interactions
Member-focused attitude with a commitment to providing exceptional service and building lasting relationships
Resilient under pressure with calm, rational decision-making and a positive demeanor
Collaborative team player who is empathetic, supportive, and enthusiastic
Self-motivated, adaptable, and willing to take initiative in leadership, training, and development
Ability to lift up to 50 lbs
Travel is required for meetings, training, and events (within the Greater St Louis area)
This position is subject to temporary or permanent assignments at any Alliance Credit Union location
Saturdays may be required
Overtime may be required
Benefits
Competitive pay and yearly merit increases
Full benefits package including medical (as low as $12/week), dental, and vision.
HRA & FSA
Employer paid life insurance and disability benefits (STD & LTD)
401K with an 8% employer match
11 paid Holidays
Generous PTO (starting at 15 days per year) and 2 service days per year.
An Employee Assistance Program (EAP)
Annual bonuses
Employee events, birthday celebrations, and much more!
Company
Alliance Credit Union
Alliance Credit Union is a community-based, not-for-profit financial cooperative that offers financial services.
Founded in 1948
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kenneth Bellamy
CFO
Company data provided by crunchbase