Humana · 2 days ago
Care Coaching Assistant 2
Humana is committed to putting health first, and they are seeking a Care Coaching Assistant 2 to evaluate members' needs and facilitate their wellness journey. The role involves guiding members and families toward appropriate resources and performing various administrative tasks to support optimal wellness.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Evaluates member's needs and requirements to achieve and/or maintain optimal wellness state
Guides members/families toward and facilitates interaction with resources appropriate for the care and wellbeing of members
Performs varied activities and moderately complex administrative/operational/customer support assignments
Performs computations
Typically works on semi-routine assignments
Employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources
Makes decisions typically focused on interpretation of area/department policy and methods for completing assignments
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion
Qualification
Required
Less than 3 years of technical experience
Associates working in the State of Florida will need ACHA Level II Background clearance
Proficiency in Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
Preferred
Clerical support background in a healthcare environment
Associate or Bachelors degree
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Medical, dental and vision benefits
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Recent News
2026-01-09
2026-01-07
2026-01-06
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