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Allegiant · 18 hours ago

Solutions Delivery Manager I

Las Vegas, NV

Full-time

Onsite

Entry Level

$80K/yr - $100K/yr

1+ years exp

Allegiant is a national air carrier seeking a Solutions Delivery Manager I to manage and coordinate complex airline or travel industry projects. This junior role involves collaboration with various stakeholders to ensure successful project delivery and requires a Bachelor's degree in a relevant field.

AerospaceLeisureTransportation

Growth Opportunities

No H1B

Responsibilities

Manage New Product Introduction (NPI) initiatives and interface with business development, platform technology teams, and finance to develop new applications or enhance existing applications or services

Develop and deliver project performance reports, project KPI reports and project financial reports

Prepare and deliver project performance presentations to executives and project teams

Leverage agile software delivery methodologies including: strategy, design, planning, development, testing, and implementation paying close attention to conversion, bounce rate and improving customer engagement

Demonstrate excellent customer service skills through all levels of communication

Accelerate customer adoption through education and engagement

Assist in developing long-term strategic relationships with Nexus teams and multiple business units

Establish credibility with internal stakeholders and technical teams through clear communication and collaboration, excellent organizational skills understanding of ecommerce concepts and technologies, respect for all teammates, and an internal drive to achieve

Plan, supervise, control the execution of all business and/or technical development, prioritization of business requirements, software development or 3rd party integration, system testing and product acceptance

Partner with project stakeholders across multiple teams to successfully deliver an idea from inception to completion. This would include leveraging project management principals such as planning, scoping, scheduling, resource planning, milestones development, results analysis project tracking and risk management

Work with business representatives, sponsors or product managers to document business case, Return on Investment (ROI), scope, success criteria and update product roadmap

Work with product manager to manage backlog, prioritization and change management

Ensure projects are delivered on time, on budget and to an agreed upon scope

Understand burn-down metrics, velocity, and task definition to ensure the successful delivery of projects

Create and manage risk registers, schedules, budget reports and status reports through a full lifecycle of development with multiple teams and technologies

Communicate progress against Epics, Features, Milestones interdependencies and resources planning via project status reports, meetings and product demos / presentations

Facilitate internal team and customer meetings, effectively assigning task ownership as outlined in project planning documentation

Assist in development Enterprise Program Management processes and best practices to support the growth of the business

Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate

Model Allegiant’s customer service standards in personal actions and when providing leadership direction

Other duties as assigned

Qualification

Agile MethodologiesBudget ManagementProject ManagementPMP CertificationCSM CertificationLean Six SigmaTechnical BackgroundLeadership SkillsPresentation SkillsRelationship BuildingCommunication Skills

Required

Combination of Education and Experience will be considered

Must be authorized to work in the US as defined by the Immigration Act of 1986

Must pass a Criminal Background Check

Education: Bachelor's Degree In Business Administration, Management Information Systems, Engineering, Computer Science or Technology related discipline

Years of Experience: Minimum one (1) year of experience as a project manager

Preferred

Project Management Professional (PMP), Certified Scrum Master (CSM) and/or Lean Six Sigma Certification helpful

Experience or coursework in delivering effective and informative presentations

Proven leadership potential to facilitate conversations, anticipate and recognize/resolve issues to ensure successful on-time project delivery

Ability to learn, coursework or experience managing project budgets

Knowledge conveying the value of new and emerging products, technologies, projects or applications to senior management and across a diverse product team

Proven relationship building skills

Clear understanding of overseeing solution delivery projects that may span across multiple areas, functions, and/or lines of business

Ability to work well with people from various disciplines and degrees of technical experience

Software Engineering or technical background a plus