University of Pennsylvania · 1 day ago
Academic Advisor, Penn Engineering Online Programs
3600 Market Street
Full-time
Hybrid
Entry, Mid Level
$23.80/hr - $30/hr
2+ years expThe University of Pennsylvania, a prestigious Ivy League institution, is seeking an Academic Advisor for its Engineering Online Programs. The role involves supporting graduate-level students through advising, tracking progress, and fostering community engagement to ensure student success and retention.
Continuing EducationEdTechEducationSTEM EducationUniversities
Responsibilities
Conduct day-to-day communication with degree students and advisees via email, phone, texting, office hours, and video-conferencing in a warm and professional manner, ensuring that all correspondence is addressed within 24 hours of receipt. Advise students on curriculum, program policies, time management, program expectations, etc. Connect students to University resources as needed. Perform regular advising with students on academic warning or probation. Host some weekend and evening advising sessions each month (weekday hours will be adjusted accordingly)
Track and maintain student records by recording advising notes, processing course-level petitions and student requests, performing degree audits, and reviewing prerequisite errors
Create and maintain program information for students: Support new student onboarding by assisting with initial account set-up, hosting information sessions, communicating important dates and deadlines, etc. In collaboration with the Community Engagement Manager, maintain online resources for students such as the onboarding course, graduation course, and supplemental resources
Support and promote community engagement with various efforts including but not limited to: coordinating online seminars and student networking events, oversee some student club initiatives, enrolling students in MOOCs, monitoring and seeding student Slack workspace and LinkedIn group, supporting in-person meet-ups and annual events such as Homecoming and Commencement, and SPARC
Cross-train as an integral member of the Penn Engineering Online Student Affairs team and perform other duties, as assigned
Qualification
Required
Bachelor's degree and 2 - 3 years of related higher education experience, or an equivalent combination of education and experience
Excellent written and verbal communication skills
Ability to work independently and as a team member
Strong customer service skills and attention to detail
Benefits
Health, Life, and Flexible Spending Accounts
Tuition
Retirement
Time Away from Work
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development
University Resources
Discounts and Special Services
Flexible Work Hours
Penn Home Ownership Services
Adoption Assistance
Company
University of Pennsylvania
The University of Pennsylvania is an American private Ivy League Research University that excels in producing future leaders.
10001+ employees
H1B Sponsorship
University of Pennsylvania has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (3)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$81.46MKey Investors
National Science FoundationUS Department of EnergyParent Project Muscular Dystrophy
2024-08-28Grant
2023-06-26Grant· $18M
2022-09-15Grant· $55M
Leadership Team
Mark Dingfield
Executive Vice President
Angela Duckworth
Rosa Lee and Egbert Chang Professor
Recent News
PhysOrg.com
2025-12-30
2025-12-27
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