Northwestern Medicine · 18 hours ago
Clinical Support Technician-Bartlett Immediate Care Center Full Time Days
Bartlett, IL
Full-time
Onsite
New Grad, Entry LevelNorthwestern Medicine is a leader in the healthcare industry, dedicated to providing patient-first care. The Clinical Support Technician will perform phlebotomy and other specimen collections, process specimens, and respond to customer requests while ensuring compliance with regulatory standards.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Performs waived and moderate complexity testing accurately and efficiently under the supervision of a Satellite Lab Tech, CLS, or Tech Supervisor. Follows lab procedures carefully and is familiar with basic lab functions
Performs diagnostic/analytic testing of specimens, interprets, documents and report results to provider
Performs quality control, maintenance, troubleshoots, verifies the accuracy of all instrument
Performs EKG procedures for outpatient, preoperative patients and the convenient care inpatients
Required to work with the main lab staff, other CC departments, nurses and providers to ensure excellent patient care
May require work at more than one Satellite location, holiday and weekend rotation, and will include sharing of on-call duty with others in the facility
Works in partnership with all lab personnel to insure that tests are prioritized properly and all work is completed
Identifies and solve problems utilizing appropriate resources with the assistance of a supervisor, manager, pathologist and/or coworkers when appropriate
Follows JCAHO National Patient Safety goals in regards to two patient identifiers and handwashing
Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post-phlebotomy patient care. Identifies need for patient medical assistance and calls code as appropriate
Understands and performs system quality control and quality assurance essays
Utilizes reagents and supplies in a cost effective manner
Responds to customer calls in a professional and courteous manner. Reports test results accurately over the telephone to appropriate individuals
Qualification
Required
Phlebotomy experience or newly graduated from a college approved phlebotomy program
Upon hire must provide hard copy of high school diploma or equivalency and/or transcripts. Must provide proof of Education as stated in the CLIA guidelines
Basic computer knowledge
Preferred
EKG experience or newly graduated from a college approved EKG program
Previous laboratory experience
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
Founded in 1972
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
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2025-11-18
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