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TransMedics, Inc. · 17 hours ago

Crew Scheduler

Andover, MA

Full-time

Onsite

New Grad, Entry Level

$91K/yr - $113K/yr

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. The Crew Scheduler plays a critical role in the 24/7 Transplant Logistics Command Center, responsible for effectively scheduling flight crew members, ensuring compliance with regulatory requirements, and maintaining operational efficiency.

Health CareMedicalMedical DeviceService IndustryWellness

Responsibilities

Develop and maintain flight crew schedules using myairops and related systems

Monitor, audit, and verify legality and FAR 135 compliance as well as TMDX policies & procedures

Continual system audits to ensure cost and crewing efficiencies

Identify recurring trends or issues that may affect scheduling and escalate appropriately to leadership

Anticipate and proactively resolve operational disruptions; develop and communicate recovery plans to Operations Managers

Ensure continuous coverage by utilizing crews efficiently and day-to-day tracking of their attendance

Notify flight crewmembers of any schedule changes in a timely and professional manner

Collaborate with Scheduling, Crew Support, Training, and other departments and their leadership to ensure smooth operations

Continual system audits and schedule adjustments to maintain peak efficiency and minimize operational impacts

Manage schedule-related logistics, including time-off requests, travel coordination for training, and sick call coverage

Verify applicable pay components, including per diem, in accordance with company policy

Provide excellent customer service and accurate policy, procedural, and regulatory guidance to crewmembers

Perform additional duties as assigned by leadership

Qualification

Aviation knowledgePart 135 operations experienceFAA regulations knowledgeScheduling software proficiencyMicrosoft Office proficiencyProblem-solving abilitiesAttention to detailEffective communicationOrganizational skillsInterpersonal skills