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Mr. Handyman · 1 day ago

Office Manager

Orlando, FL

Full-time

Onsite

Mid, Senior Level

$18/hr - $25/hr

3+ years exp

Mr. Handyman is a well-respected home repair and maintenance company seeking a friendly and outgoing Office Manager to oversee their fast-paced office environment. This role involves managing customer communications, supervising office personnel, and ensuring high levels of customer satisfaction.

Construction

Responsibilities

Office and Lead management – You will hold responsibility for all customer communications while organizing work and managing schedules for our Service Professionals

Manage customer and team expectations – You’ll communicate with customers and team members to help them understand what they need to have done and manage expectations about the scope of work and costs

Office Operations – Supervise office personnel and responsibility of overall office operations

Thrive in a terrific environment – You’ll lead by delivering a great experience that wows every customer. You will promote the Mr. Handyman Way and embrace our code of values

Quality of Work – Our value comes from meeting and exceeding our customers expectations at every touch point

Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction

Efficiency – Doing the job well and doing the job in a timely manner are critical to success in this role