Field Representative jobs in United States
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HomeServices of America · 12 hours ago

Field Representative

HomeServices of America is a property management company seeking a Field Representative to handle accounts and communicate with property owners. The role involves conducting surveys, managing office duties, and ensuring effective communication between property managers and owners.

FinanceReal EstateReal Estate Brokerage
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Diversity & Inclusion

Responsibilities

Performs interim surveys, move-in surveys, move-out surveys, and repair verifications
Handles office duties as assigned including but not limited to correspondence, answering phones, delivering keys, installing, and removing lockboxes, dropping mail at post office or FedEx center for delivery and aiding customers and clients
Ensures onsite work orders are entered into the maintenance system of AppFolio for action by Customer Experience in cases of emergency, health/ habitability concerns, or dangerous issues found during surveys
Assures that the move-in-condition report has been completed prior to the new lease start date and the tenant taking possession of the property
Communicates with the owner(s) regarding survey results by posting reports in AppFolio and sharing them with the owner(s) via the online portal. Documents tenant damage and/ or issues found during the survey and confers with the Property Manager for initiating next steps in tenant notification and resolution including immediate repair/correction of the possible lease violation(s) by the tenant(s). Additionally, verifying and documenting the completion of corrective actions by the tenant(s)
Becomes thoroughly familiar with the HomeServices Property Management Workflows and Processes
Keeps Vice President, Regional Director, or Regional Manager and Property Manager informed of facts concerning properties

Qualification

Property management experienceCustomer service experienceProperty maintenanceVerbal communication skillsWritten communication skills

Required

High School Diploma or equivalent combination of training and experience
3-5 years of property management experience
Customer service experience
Effective verbal and written communications skills
Knowledge of property maintenance and improvements
Must be able to work independently and maintain a flexible schedule
Daily travel in a personal vehicle within the region is required
A real estate license is not required

Benefits

Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)

Company

HomeServices of America

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HomeServices is the residential real estate brokerage firm.

Funding

Current Stage
Public Company
Total Funding
unknown
2017-01-18Acquired
1999-10-08IPO

Leadership Team

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Patty Smejkal
Chief Technology Officer
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Renee Gonzales
Vice President Core Services Integration
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Company data provided by crunchbase