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Cabela's · 2 days ago

Customer Service Sales Outfitter

Thornton, CO

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18.75/hr

Cabela's is a leading retailer in outdoor recreation, and they are seeking a Customer Service Sales Outfitter to enhance customer experiences. The role involves greeting customers, managing merchandise returns, and promoting various programs to assist customers in their purchasing decisions.

HuntingRetail

Responsibilities

Secures all firearms brought into the store with trigger locks

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

Greets all customers as they enter the store in a friendly and outgoing manner

Handles customer's merchandise returns; complete refund / exchange paperwork

Sorts returns by category and return to proper area

Sells appropriate Hunting and Fishing Licenses

Handles and administers all incentive and reward programs

Remains product knowledgeable

Remains aware of advertised sales

Keeps work area clean, neat and well stocked with supplies

Follows all Company Policies and Procedures

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off this analysis, promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up

ALL OTHER DUTIES AS ASSIGNED

Qualification

Customer servicePoint of Sale systemProduct knowledgeCommunication skillsMathematical skills

Required

Minimum Degree Required: High school diploma or equivalent experience

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)