Suburban Pest Control | Offering Proactive Pest Control Services ยท 1 day ago
Commercial CSR
Yonkers, NY
Full-time
Onsite
New Grad, Entry Level
$18/hr - $25/hrSuburban Pest Control is seeking a highly organized and customer-focused Commercial Customer Service Representative (Commercial CSR) to join their team. The role involves providing excellent service to commercial clients, handling inquiries, resolving issues, and ensuring customer satisfaction.
CommercialCustomer ServiceResidential
Responsibilities
Communicate with commercial clients to understand their needs and provide solutions
Respond to customer inquiries via phone, email, or in-person in a timely manner
Process orders, returns, and exchanges accurately and efficiently
Collaborate with internal teams to address customer issues and escalate when necessary
Maintain accurate customer records and documentation
Identify opportunities to upsell or cross-sell additional products or services to clients
Qualification
Required
High school diploma or equivalent; associate's or bachelor's degree preferred
Previous experience in customer service, particularly in a commercial or business-to-business setting
Strong communication skills and ability to interact professionally with diverse clients
Excellent problem-solving abilities and attention to detail
Proficiency in basic computer applications and customer service software
Preferred
associate's or bachelor's degree preferred
Company
Suburban Pest Control | Offering Proactive Pest Control Services
Suburban Pest Control is a family owned and operated business that has been servicing the Westchester and Greater New York Metropolitan area since 1974.
Founded in 1974
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase