Cisco · 22 hours ago
Hardware Engineering Technical Failure Analysis Case Lead
Milpitas, CA
Full-time
Onsite
Senior Level, Lead/Staff
$169K/yr - $241K/yr
8+ years expCisco is a leading technology company focused on hardware quality and failure analysis. In this role, you will lead failure analysis efforts on switches and routers, performing in-depth root cause analysis and preparing comprehensive technical reports for customers and leadership.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Lead failure analysis effort on switches and routers
Perform in-depth root cause analysis, and determination of contributing factors and corrective actions for improvement of field product quality
Perform fault reproduction, troubleshooting, system characterization, and root cause analysis of product issues, while ensuring efficient bug tracking and resolution
Prepare comprehensive technical reports for customers and Cisco leadership detailing findings from product failure investigations
Qualification
Required
Bachelor's degree in electrical engineering or computer engineering or related degree
8+ years of experience in hardware board circuit and system design, troubleshooting, and failure analysis
Experience with design for high-speed signals/serial transmission technologies
Experience with electrical diagnostics and measurement equipment - oscilloscopes, digital multimeter, Logic Analyzers, Network Traffic generators (Ixia, Spirent), etc
Preferred
Experience with CPUs/embedded CPUs, FPGAs/PLDs and good understanding of control interfaces such as PCIe, MDIO, SPI, I2C
Experience with MS Excel and data collection
Familiarity with Python, PERL or similar scripting and execution languages
Prior experience leading complex projects
Benefits
Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-08
The Hollywood Reporter
2026-01-07
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