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American Express · 2 months ago

Senior Assoc-Tech Project Management - Digital Workplace

Phoenix, Arizona, United States

Full-time

Hybrid

Senior Level

$89K/yr - $150K/yr

American Express is a company with a long history of innovation and commitment to its customers and employees. They are seeking a Senior Associate in Tech Project Management for their Digital Workplace team to oversee project delivery, manage risks, and facilitate Agile processes within cross-functional teams.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Identifies and mitigates risks and impediments to project delivery in collaboration with cross-functional teams, escalating issues as necessary

Drives technical discussions related to architectural approach and system design, documenting and implementing solutions

Conducts Program Increment (PI) planning meetings with leadership, product management, and delivery teams to ensure alignment and readiness

Oversees Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions

Identifies and mitigates impediments, manages risks, dependencies, and resourcing needs to ensure smooth ART execution

Encourages Inspect & Adapt sessions and other retrospective meetings to promote continuous learning and improvement within the team

Develops and refines implementation roadmaps in collaboration with product and engineering team

Prepares and presents leadership updates on delivery status and key decisions needed to support project delivery

Identifies and articulates opportunities for improvements to the delivery process and assists teams in redesigning process flows, ensuring documentation best practices are followed

Leads Program Increment (PI) planning meetings and other Agile ceremonies to ensure plans are feasible, capacity is managed, and risks are mitigated

Supports in creation of technical specification documents and blogs that explain product functionality and clarity on the project objectives

Ensures compliance with Software Development Life Cycle (SDLC) standards and leads change management and release management activities

Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance

Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Qualification

Agile methodologiesProject managementJIRASAFe certificationTechnical documentationRisk managementCross-functional collaborationCommunication skills

Required

Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred

Knowledge of Agile/SAFe/Lean methodologies

Knowledge of technical challenges and systems design

Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development

Experience in program delivery or project management, preferably within a technology-focused environment

Experience in managing multiple projects and coordinating cross-functional teams

Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms

Experience in writing technical documentation