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Cognizant · 18 hours ago

Client Relationship Manager

San Francisco, CA

Full-time

Hybrid

Director/Executive

$140K/yr - $160K/yr

10+ years exp

Cognizant is a global community with more than 300,000 associates around the world, and they are seeking an experienced Client Relationship Manager to join their team focused on driving growth. This role involves managing relationships for accounts over a $30 million portfolio, ensuring client satisfaction, and identifying new opportunities.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering

No H1B

Responsibilities

Cultivate strong, long-term relationships with key clients through regular communication and regular connect by being onsite at least 3 days a week. Responsible for the overall P&L of the allocated portfolio of accounts

Ensure that the delivery teams are carrying out regular MBR/QBR and actions are being tracked. Understand client feedback and ensure that the feedbacks are incorporated in the engagements by delivery teams

Build strong rapport with the customer stakeholders and understand their strategies and key investment areas. Create account plans to align with the customer priorities

Ensure all SoW/PO are properly followed up for signatures. Become single point of contact for all contractual & commercial discussions with the customer stakeholders

Qualification

Client Relationship ManagementTechnology Sector ExperiencePortfolio ManagementContract ManagementCustomer EngagementStrategic PlanningCommunication SkillsProblem SolvingTeam CollaborationFeedback Incorporation