GSPANN Technologies, Inc · 1 day ago
Salesforce Developer - Production Support
San Francisco, CA
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expGSPANN Technologies, Inc is a consulting and IT services provider headquartered in Milpitas, California, serving global clients. They are seeking a Senior Salesforce CRM Specialist to provide production support, ensuring timely resolution of incidents and collaborating with business users to resolve functional problems.
CRMData ManagementE-CommerceInformation TechnologyMarketing
Responsibilities
Provide L2/L3 production support for Salesforce CRM, ensuring timely resolution of incidents, service requests, and user issues
Troubleshoot and resolve issues related to workflows, validation rules, triggers, flows, integrations, and data inconsistencies
Monitor system performance, identify recurring issues, and implement preventive measures
Collaborate with business users to understand functional problems and provide effective solutions
Work with development teams to analyze defects, propose fixes, and support deployment activities
Perform routine configuration updates including profiles, permission sets, page layouts, reports, dashboards, and flows
Ensure compliance with org-wide change management and release management processes
Support integrations between Salesforce and external systems using APIs and middleware
Maintain documentation for issue resolutions, configurations, and standard operating procedures
Qualification
Required
8+ years of hands-on experience in Salesforce CRM with strong understanding of Sales Cloud, Service Cloud, and core platform features
Solid experience in production support roles, preferably in a high-usage Salesforce environment
Strong skills in declarative configuration (Flows, Process Builder, Reports, Dashboards, etc.)
Good understanding of Apex, SOQL, Visualforce, and Lightning Components (reading/debugging preferred)
Experience working with integration platforms (Boomi, REST/SOAP APIs)
Ability to analyze complex issues and provide quick, effective resolutions
Need expertise with Apex, should be look into apex code and debug issues, candidate should have good experience in python or java
Benefits
Competitive benefits
Educational assistance
Career growth opportunities
Company
GSPANN Technologies, Inc
GSPANN is a US-based consulting services provider focused on implementations in Enterprise Content Management (ECM), Business Intelligence & Mobile Solutioning initiatives.
1001-5000 employees
H1B Sponsorship
GSPANN Technologies, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (113)
2023 (59)
2022 (86)
2021 (90)
2020 (130)
Funding
Current Stage
Late StageLeadership Team
AP Grover
President
Recent News
EIN Presswire
2025-12-22
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2024-05-24
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