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Connectivity Source · 2 days ago

T-Mobile Retail District Manager

Cleveland, OH

Full-time

Onsite

Senior Level

$60K/yr - $90K/yr

Connectivity Source is a dynamic company focused on providing exceptional customer experiences in the wireless retail industry. The District Sales Manager is responsible for leading multiple retail locations, recruiting and developing talent, and ensuring high-performance standards across the district.

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Responsibilities

Recruiting, hiring, training, developing and motivating top talent in order to maximize gross profit and key performance metrics in assigned area

Delivering top notch results for all locations within assigned area

Being the role model for store managers in all aspects the job and demonstrating a professional, high-performing, ethical image

Being the face of the organization to internal and external partners

Build high-performing sales teams through the effective recruitment, orientation, training, development, motivation, coaching of store managers & wireless sales representatives

Always lead by example

Assist store managers in scheduling to ensure business needs are met

Maintain thorough knowledge of current competitive landscape and be the agent of change

Accountable to ensure in-store presentation standards are maintained to carrier audit standards including housekeeping, merchandising, signage, and maintenance of sales, stock and common areas

Demonstrate leadership in providing positive and effective resolution customer and team member concerns as first point of escalation for store managers

Build strong relationships and lines of communication with carrier personnel

Accountable to ensure communications from senior management are funneled down to all staff, fully understood and immediately implemented

Accountable for the protection of company assets by following established policies, processes and procedures