PointClickCare · 1 week ago
Sr Product Manager (SNF Administration)
United States
Full-time
Remote
Senior Level
$145K/yr - $160K/yr
5+ years expPointClickCare is a leading health tech company focused on empowering providers to deliver exceptional care. The Senior Product Manager (SNF Administration) will own the strategy and execution of the Skilled Nursing Facility Administration product suite, driving cross-functional product delivery to enhance administrative efficiency and regulatory compliance.
Elder CareEnterprise SoftwareHealth CareSaaSSoftwareWeb Browsers
Responsibilities
Define and own the product vision and multi-year roadmap for SNF Administration and Census capabilities
Identify and prioritize opportunities aligned to customer needs, market trends, regulatory requirements, and business outcomes
Partner with leadership to align roadmap priorities with organizational strategy
Identify use cases where AI, automation, and analytics can improve administrative workflows, accuracy, and decision-making
Partner with engineering, data, and platform teams to deliver responsible AI-enabled features
Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards
Serve as the voice of the customer by deeply understanding SNF administrative workflows and payer requirements
Gather and synthesize customer feedback, usage data, and market insights to inform product decisions
Validate product hypotheses through customer engagement and data analysis
Define product requirements, epics, and user stories in collaboration with engineering and UX teams
Drive delivery from discovery through launch and adoption
Manage trade-offs across scope, quality, timing, and risk
Collaborate with Engineering, UX, Data and Analytics, GTM, Professional Services, and Customer Success teams
Communicate priorities, progress, and outcomes to stakeholders and leadership
Influence decisions without direct authority through data and customer insight
Define success metrics and KPIs for product initiatives, including AI-enabled features
Partner with Analytics teams to measure outcomes beyond UI engagement, including efficiency, accuracy, and financial impact
Support adoption and continuous improvement post-launch
Qualification
Required
5+ Years Product management experience in healthcare technology, preferably in Senior Care or Post Acute space
Proven experience owning complex products end-to-end
Experience delivering products that leverage data, analytics, automation, or AI
Strong understanding of how AI can be applied to enterprise software and operational workflows
Ability to translate business and customer needs into clear product requirements
Strong cross-functional leadership and stakeholder management skills
Experience working in Agile development environments
Excellent written and verbal communication skills
Experience in post-acute care, long-term care, or skilled nursing environments
Familiarity with healthcare data standards and interoperability, including interop standards such as HL7
Understanding of payer models such as PDPM and managed care
Experience partnering with data science or platform teams in regulated environments
Experience using analytics or AI-enabled tools to support product decision-making
Preferred
Bachelor's degree in Business, Computer Science, Healthcare, Engineering (Preferred, not required)
Benefits
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
Company
PointClickCare
PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care.
1001-5000 employees
H1B Sponsorship
PointClickCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (11)
2023 (11)
2022 (17)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$229.98MKey Investors
Hellman & FriedmanDragoneer Investment GroupJMI Equity
2022-04-01Secondary Market
2021-01-06Private Equity
2018-02-28Private Equity· $144.91M
Leadership Team
Dave Wessinger
CEO and Co-founder
Terri Weckle
Senior Vice President and General Manager for Skilled Nursing
Recent News
HospitalManagement.net
2026-01-16
2026-01-14
HospitalManagement.net
2026-01-11
Company data provided by crunchbase