IT Support Level 1 jobs in United States
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Omega Law Group Accident & Injury Attorneys · 21 hours ago

IT Support Level 1

Omega Law Group is a prestigious personal injury law firm serving California and Texas. They are seeking a skilled IT Support Specialist to optimize business-critical software systems and deliver top-tier end-user support, ensuring seamless system performance and user satisfaction.

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Hiring Manager
Angel Medrano
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Responsibilities

Maintain and support all company hardware, software, and drivers, ensuring systems remain secure, updated, and aligned with business goals
Support system upgrades, licensing, integrations, and decommissioning in collaboration with internal stakeholders
Serve as Subject Matter Expert (SME) for office technologies including desktop setups, AV systems, and conferencing tools
Align technology platforms with legal workflows to support operational efficiency and user adoption
Provide high-touch IT support, including deskside and remote assistance for hardware, software, and mobile devices
Manage and support conferencing technologies within office meeting spaces
Act as a point of contact for complex IT support issues; oversee technology onboarding and offboarding processes
Maintain IT inventory, including setup, distribution, and asset tracking
Balance priorities between software support and user-facing needs, ensuring timely resolution of issues and project milestones
Partner with departments across the firm to drive IT-related projects, enforce security protocols, and support new technology initiatives
Perform additional IT duties as required

Qualification

IT SupportMicrosoft Office SuiteWindowsAdobe AcrobatProblem-solvingOkta1PassVOIPApple BusinessCommunication skillsInterpersonal skills

Required

Bachelor's degree in Computer Science or a related field
2+ years of relevant IT experience
Proficiency in Microsoft Office Suite, Windows, and Adobe Acrobat
Strong problem-solving skills with the ability to diagnose and resolve complex issues quickly
Excellent communication and interpersonal skills, with experience supporting professionals in high-demand environments

Preferred

Prior experience in a law firm or fast-paced professional services setting preferred
Okta, 1Pass, VOIP, Apple Business experience preferred

Benefits

401(k) plan available
Opportunities for professional growth and advancement
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Life Insurance
Paid Time Off
Free onsite parking

Company

Omega Law Group Accident & Injury Attorneys

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At Omega Law Group, PC, we represent injured victims throughout the state of California and Texas.

Funding

Current Stage
Growth Stage

Leadership Team

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Lourdes DeArmas
Partner and Lead Trial Attorney at Omega Law Group
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Company data provided by crunchbase