TrueCar, Inc. · 2 days ago
Account Manager, Strategic Accounts - Field-Based - Washington, D.C.
District of Columbia
Full-time
Hybrid
Mid Level
$120K/yr - $130K/yrTrueCar is a leading automotive digital marketplace, and they are on a mission to make car buying and selling easy, transparent, and efficient. The Account Manager, Strategic Accounts will empower TrueCar dealer partners by developing and training them to maximize their success within the program, while fostering strong partnerships and driving growth.
AutomotiveMobile AppsPublic Transportation
Responsibilities
Build and grow long-term, trusting relationships with a range of contacts within assigned dealerships (buyer/signer, implementer, stakeholder, etc.), including the highest level in each organization (e.g., General Manager)
Consult with customers to maintain an up-to-date understanding of their business needs, goals, and objectives
Articulate, communicate, and train on the full suite of TrueCar Services to your portfolio of dealers
Interpret and deliver new rates on a monthly, quarterly, or bi-annual basis to their assigned market or dealer customers
Interpret, consult, and deliver monthly TrueCar reporting and analytics to explain dealers’ performance, optimization issues, and best practices to the customer in the context of their business goals and market trends
Train dealer staff to use core TrueCar services and affinity partner programs; engage district managers and other business unit specialists for advanced service training, as needed
Compile and share relevant reports and documentation related to the dealers’ business and performance on the TrueCar platform
Serve as a first point-of-contact for dealer issues; diagnose and resolve customer concerns
Minimize churn across assigned dealers
Determine the frequency to meet with all assigned customers based on the developed dealer plan(s), each customer’s individual needs, as well as prioritization across all customers. Minimum visit requirement is once monthly for assigned dealers
Escalate risks or roadblocks for a customer; work with District Managers, Dealer Support, and Leadership to resolve
Provide accurate and complete documentation in Salesforce
Consistently meet goals and objectives; foster high standards within the team
Qualification
Required
A track record of proven success in sales and account management
Experience managing, meeting, and exceeding goals and objectives
Excellent communication and presentation skills, with the ability to listen for understanding and influence outcomes
Ability to travel domestically 80% of the time by airplane or car for extended overnight trips weekly
Preferred
Automotive industry experience is a plus
Advertising sales or training management experience is a plus
Benefits
100% employer-paid health, vision, and dental premiums
401(k) plan with company contributions
Wellness reimbursement account
Learning & development reimbursement opportunities
Flexible PTO for exempt TrueCar Crew Members
Generous PTO accrual policy for non-exempt TrueCar Crew Members
14 company-paid holidays
2 floating holidays
Company
TrueCar, Inc.
At TrueCar, we’re all drivers.
Founded in 2005
201-500 employees
H1B Sponsorship
TrueCar, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (9)
2022 (18)
2021 (14)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$340.36MKey Investors
AutoNationVulcan CapitalUSAA
2025-10-15Acquired
2022-11-15Post Ipo Equity
2014-05-16IPO
Leadership Team
Mike Darrow
CEO and President
Jill Angel
Chief Operating Officer
Recent News
2025-12-24
Venture Capital
2025-12-24
AIM Group
2025-12-24
Company data provided by crunchbase