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Momentum Manufacturing Group · 2 days ago

IT Support Representative

Franklin, NH

Full-time

Onsite

New Grad, Entry Level

Momentum Manufacturing Group is a leading manufacturing partner to OEMs and product manufacturers. They are seeking an IT Support Representative to provide knowledge and support for hardware, network, and software systems to ensure effective implementation and support throughout the company.

AutomotiveMachinery Manufacturing

Responsibilities

Provide support for all Information Technology systems and services

Support will include answering questions, troubleshooting problems, teaching or instructing end users regarding software or hardware functionality, and communicating policy

Professionally represent the IT department and the company

Assist IT department on operational projects as assigned by manager

Assist with user account maintenance in Active Directory and Exchange Online

Daily tasks include verification of various Company systems functionality and redundancy systems

Perform Other Related Duties As Required

Qualification

Windows operating systemsTechnical supportActive DirectoryMicrosoft OfficeCustomer serviceProblem-solvingCommunication skillsTeamwork

Required

Ability to work in a team environment

Must be able to multi-task

Good math skills

Excellent communication skills, both written and verbal

Must have good problem-solving skills

Must have the ability to read, interpret, and follow verbal and written instructions, work procedures, and process flow maps

Customer service focus and a passion for support

Able to maintain, and troubleshoot technical issues related to Windows operating systems, Microsoft Word, Excel, and PowerPoint

Able to perform basic IT Maintenance, troubleshoot hardware issues on desktops and laptops

Ability to effectively prioritize and manage own time

Repair, deploy, and receive laptops, workstations, and other hardware and peripheral

Benefits

Medical

Dental

Vision

Employer paid Short Term Disability

Employer paid life insurance

Paid Time Off

Holidays

401k with a match after one year of employment

Company

Momentum Manufacturing Group

Momentum Manufacturing Group is a leading U.S.-based strategic metal components manufacturing partner to OEMs and product manufacturers across various industries, including robotics, electronics, fitness, medical, defense, transportation, and food service.

Founded in 1982

Saint Johnsbury, Vermont, USA

501-1000 employees

http://nsaindustries.com/

Funding

Current Stage

Late Stage

Leadership Team

John Brocke

Chief Operating Officer

Company data provided by crunchbase