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Ascend Technologies · 5 hours ago

Systems Engineer

Little Rock, AR

Full-time

Onsite

Mid Level

$70K/yr - $75K/yr

3+ years exp

Ascend Technologies is seeking an experienced, client-facing Systems Engineer with strong troubleshooting and end-user support expertise in enterprise environments. This role involves designing, installing, configuring, and supporting systems technologies while providing consulting to clients on the integration of new technologies into existing infrastructure.

ConsultingCyber SecurityInformation TechnologyPenetration Testing

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Design, install, configure, and support systems technologies including servers, storage, Active Directory topologies

Provide consulting to client-base on integration of new technologies into existing infrastructure

Work with various engineering teams within Ascend to implement advanced business solutions to meet customer needs in critical environments

Work efficiently to track hours against client agreements, delegating work as appropriate and maintaining agreement profitability

Report to team leads with work progress on a regular basis as required

Manage client tickets and provide detailed documentation to required parties

Participate in provided technical training and mentorship opportunities

Participate in all required activities as scheduled by leadership

Qualification

Systems EngineeringM365Active DirectoryIntuneMFAWindows ServerChange ManagementDocumentationCustomer ServiceCommunication SkillsTeam CollaborationProblem Solving

Required

High School diploma or GED equivalent required

Strong Intune with mobile device experience

Strong MFA and/or Single-Sign On

3 - 4 years of Systems Engineering

3 - 4 years of hands-on experience with M365

Knowledge of MS Windows Server Platforms and Desktop Operating Systems

Experience developing and maintaining systems documentation

Experience with change management, product lifecycles, and customer service

Preferred

Bachelor's degree in information systems/computer science or 1+ years applicable help desk role preferred

Experience with a Managed Service Provider (MSP) is a plus

Must have strong verbal, written, and interpersonal communication skills

Ability to obtain and maintain industry standard professional-level certifications such as below:

Cloud solutions: M365, Azure, AWS

Virtualization: VMware, Citrix, Hyper-V

Converged and Hyper-Converged Infrastructure

Microsoft: Windows Server, MCSA

Benefits

Health, dental, and vision insurance

Retirement savings options

Flexible time off (FTO)

Professional development opportunities

Company

Ascend Technologies

Ascend Technologies helps customers to make IT investments, meet the needs of business and optimize productivity

Founded in 2020

Chicago, Illinois, USA

201-500 employees

https://teamascend.com/

H1B Sponsorship

Ascend Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (16)

2023 (12)

2022 (9)

2021 (11)

2020 (6)