Shamrock Trading Corporation · 2 days ago
Vietnamese Speaking Account Representative - RTS International
Overland Park, KS, USA
Full-time
Onsite
New Grad, Entry LevelShamrock Trading Corporation is a family of brands serving the transportation and logistics industries since 1986. They are seeking a Vietnamese Speaking Financial Account Representative responsible for managing a portfolio of clients, processing invoices, and maintaining accounts receivable portfolios.
Financial ServicesSoftwareTransportation
Responsibilities
Provide exceptional customer service for financial clients
Regularly update account information to maintain customer records
Prepare product or service reports by collecting and analyzing customer information
Maintain financial accounts by processing customer adjustments
Provide daily funding and handle collections for assigned customers
Perform risk assessments and ensure that procedures are in place and followed to minimize risk
Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Answer product and service questions; suggest information about other products and services
Other duties as assigned
Qualification
Required
Bilingual skills with fluency in Vietnamese and English are a must (must be able to speak, read and write both languages)
Effective verbal, written and interpersonal communication skills
Problem-solving and conflict-resolution skills
Detail oriented with analytical and technical skills
Proficient in Microsoft Office and data entry
Demonstrated ability to meet deadlines
Preferred
Bachelor's degree in business administration, finance or related field preferred; or equivalent relevant experience
Experience in the financial industry a plus
Benefits
Training and Development: Ongoing training and professional development opportunities, and a LEAD Program for aspiring leaders
Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
Financial: One-time sign-on bonus, generous company 401(k) contributions and employee stock ownership after one year
Work-Life Balance: Competitive PTO and work-from-home opportunities after an introductory period
Company
Shamrock Trading Corporation
Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology.
Founded in 1986
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
B
Bill Ryan
Chairman & CEO
Recent News
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2026-01-05
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