CXG · 1 day ago
Automotive Luxury Brand Evaluator - NY (Mission-based)
Mechanicville, New York, United States
Full-time
Hybrid
New Grad, Entry LevelCXG partners with leading luxury brands to enhance customer experiences, and they are seeking a Luxury Automotive Experience Evaluator. In this role, you will visit premium automotive showrooms, evaluate customer interactions, and provide feedback to refine the luxury customer journey.
ConsultingConsumerCorporate TrainingTraining
Responsibilities
Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform
Qualification
Required
Refined appreciation for high-end performance vehicles
Familiarity with the standards, service, and atmosphere expected in luxury automotive environments
Ability to provide expert feedback on the customer journey
Experience in evaluating service with a trained eye for luxury
Ability to assess ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Ability to share honest, professional feedback through structured questionnaires
Company
CXG
CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christophe Caïs
Chief Executive Officer - CXG
T
Thibaut Fromageau
Chief Customer Officer
Recent News
UAE Business Review
2025-11-07
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