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QTS Data Centers · 1 day ago

Manager, Facilities Operations Engineer

Hillsboro, OR

Full-time

Onsite

Mid, Senior Level

$120K/yr - $160K/yr

3+ years exp

QTS Data Centers is seeking a Manager of Facilities Operations Engineering responsible for the technical strategy and continuous improvement of data center facilities across their portfolio. This role involves overseeing engineering coordination, installation, and maintenance of critical electrical and mechanical systems to ensure optimal operation and compliance with customer SLAs.

Cloud ComputingCloud InfrastructureData CenterWeb Hosting

Responsibilities

Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs

Provide Operations input for QTS standards and infrastructure solutions (in conjunction with other QTS departments)

Assist in all site construction activity and installations, in coordination with QTS project departments, external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation

Support for customer solutions, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations

Implement standard procedures and provide technical support for all sites for continuous improvement and root-cause problem solving efforts

Assist site engineering/management with compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes

Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations

Coordinate and work with all QTS site teams on standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change management process

Responsible for program management and oversight for execution of preventive maintenance and reporting for all sites

Provide coaching, mentoring and technical support to Critical Environment Engineers

Qualification

Electrical EngineeringMechanical EngineeringData Center OperationsPreventative MaintenanceProject ManagementCoachingTechnical SupportMentoringProblem SolvingCommunication Skills

Required

Bachelor of Science degree in Electrical or Mechanical Engineering or similar HVAC or critical power certifications OR equivalent professional experience in lieu of degree

Three or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)

Must be fluent with and possess an excellent working knowledge of Data Center Critical Environments

Ability to develop solutions and create technical strategic and tactical plans on complex projects

Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality / reliability and continuously drive down operating costs

Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers. (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, air economizers.)

Extensive knowledge of electricity and medium / low voltage electrical distribution systems

Extensive experience with emergency backup systems (generators, UPS, battery backup)

Knowledge and experience with preventative maintenance and work order software systems

Preferred

Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)

Three or more years of data center specific experience

Two or more years of management/supervisory experience overseeing engineering or critical operations managers