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Enbridge · 1 day ago

Gas Account Manager I

Durham, NC

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Enbridge is a leader in the energy sector, and they are seeking a Gas Account Manager I to drive growth in their Industrial segment in North Carolina. The role involves managing a diverse portfolio of industrial clients, overseeing sales cycles, and collaborating with various teams to enhance customer engagement and operational efficiency.

EnergyOil and GasRenewable EnergySolar

Comp. & Benefits

No H1B

Responsibilities

Actively seek out strategic growth opportunities for the utility in the industrial customer segment, identifying market trends and growth drivers in the Raleigh-Durham region and surrounding counties

Manage a diverse portfolio of industrial clients, including manufacturing plants, hospitals, universities, and government complexes, ensuring long-term satisfaction and growth. Partner with those existing customers to provide an excellent customer experience and meet and exceed their upcoming needs with proactive knowledge and understanding of their organization

Evaluate and drive the development of growth opportunities through a deep understanding of prospective customers and the value natural gas can provide

Lead the full sales cycle: From prospecting and solution development to closing, project execution and long-term relationship management

Serve as a project manager for complex customer initiatives: Oversee end-to-end execution of simultaneous industrial natural gas projects, including feasibility analysis, coordination with engineering and operations, contract creation, and timely delivery of solutions that align with customer goals and company objectives

Build trust-based relationships. Be the voice of the customer. Identify and anticipate needs, influence internal teams to deliver value-added solutions that meet and exceed expectations. Be a problem solver

Drive non-regulated sales growth: Identify, price, and close opportunities for non-regulated natural gas services, consistently achieving aggressive revenue and margin targets. Create competitive bids, ensuring optimal profitability and customer value

Collaborate cross-functionally: Partner with engineering, legal, regulatory, measurement, gas control, operations, customer care and billing teams to deliver integrated, customer-centric growth solutions that are aligned with our strategic priorities

Monitor and optimize: Track performance against sales targets, customer satisfaction, revenue growth, and operational effectiveness. Use data to inform and create strategy

Utilize Salesforce to track customer interactions, analyze trends, and create custom reports that inform growth strategies

Champion process improvements and digital transformation initiatives to enhance customer engagement and operational efficiency

Engage externally: Represent Enbridge in key industry events, conferences, regulatory discussions, and customer forums to strengthen our position as a market leader. Act as a liaison with economic development groups in your territory to identify and secure new industrial opportunities

Support internal projects and regulatory initiatives as required

Qualification

Sales leadershipCustomer relationship managementNatural gas industry knowledgeSalesforce proficiencyProject managementAnalytical skillsCommunicationInterpersonal skills