UPMC · 1 day ago
Patient Financial Coordinator
Pittsburgh, PA
Full-time
Hybrid
Mid Level
4+ years expUPMC is hiring a full-time Patient Financial Coordinator to support the Pre-Arrival department. The role involves providing financial counseling to out-of-network, uninsured, and underinsured patients and assisting them with applications for financial assistance programs.
BiotechnologyHealth CareHospitalMedical
Responsibilities
Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department
Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met
Maintain compliance with quality standards
Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues
Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis
Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days
Maintain department productivity levels
Conduct daily review and analysis of accounts flagged for review
Assist uninsured or underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance
Perform duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity and Respect, Caring and Listening, Excellent and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions
Qualification
Required
HS/Equivalent and 4 years of experience OR BS required
Prior experience working with patients
Strong PC and computer skills are required
Must possess excellent communication and customer service skills
Must display leadership skills
Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment
Must be dependable, professional, have strong interpersonal skills, be an excellent communicator and have the ability to prioritize the workload
Act 34
Preferred
Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Program preferred
Company
UPMC
UPMC is one of the leading nonprofit health systems in the United States. A $10 billion integrated global health enterprise headquartered
10001+ employees
H1B Sponsorship
UPMC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (7)
2021 (7)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$0.46MKey Investors
Appalachian Regional Commission
2024-09-18Grant· $0.46M
Leadership Team
Leslie Davis
Chief Executive Officer
Frederick M. Hargett
Chief Financial Officer
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