Berkheimer ยท 1 day ago
Customer Support Clerk
Bangor, PA
Full-time
Hybrid
New Grad, Entry Level
$14/hr - $14/hr
0+ years expBerkheimer Tax Innovations has been a leader in tax collection services for over 90 years, serving more than 2,600 clients across Pennsylvania. They are seeking Customer Support Clerks to assist taxpayers by addressing inquiries, providing account support, and ensuring account accuracy.
FinanceFinancial ServicesOffice Administration
No H1B
Responsibilities
Answer taxpayer inquiries in person & over the phone
Research, maintain, & update tax accounts based on information provided
Process tax forms/mail & post payments to proper accounts
Complete all tasks in a timely manner while meeting company standards
Additional duties may be assigned
Qualification
Required
High School Diploma or equivalent
0 - 6 months related experience and/or training
Reliable transportation to outer offices and tax sit-ins
Ability to manage difficult or emotional customer situations
Strong attention to detail with high levels of accuracy
Situation analysis and problem-solving skills
Ability to sit for long periods of time
Benefits
Medical, Dental, Vision & Life Insurance
Paid Holidays, Vacation, Sick, and Personal Time
Wellness Program including physical, emotional, and financial wellness
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Travel Insurance
Business casual work environment
Company
Berkheimer
Berkheimer is an administration company that offers tax services for businesses and organizations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase