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Luminare Health · 1 day ago

Client Coordinator (Overland Park, KS/ Lancaster, PA/ Remote)

United States

Full-time

Remote

Mid Level

$48K/yr - $91K/yr

3+ years exp

Luminare Health is a company that values its employees and invests in their professional development. The Client Coordinator will serve as a point of contact for clients, providing administrative assistance to Client Managers and responding to client inquiries while facilitating resolutions to concerns.

Health CareInsuranceTelehealth

Responsibilities

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business

Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers

May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers

Qualification

Benefit-related federal lawsSelf-funding knowledgeAnalytical skillsProficiency with Office SuiteOrganizational skillsWritten communicationVerbal communicationProblem solvingTime management

Required

High school diploma or GED equivalent required

Minimum 3 years previous experience in a similar TPA or insurance environment

Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)

Excellent written and verbal communication skills are required, as are exceptional organizational skills

Thorough understanding of self-funding and employee benefit plans

Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required

Proficiency with Word, Excel, PowerPoint, Access, and Outlook

Ability to travel as required for this position