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Gap International · 1 day ago

Digital Product Program Manager

Springfield, PA

Full-time

Onsite

Senior Level

7+ years exp

Gap International is a dynamic consulting firm based in Philadelphia, dedicated to driving extraordinary performance and transformation in organizations worldwide. They are seeking a highly skilled and strategic Digital Product Program Manager to oversee the development and management of their digital product portfolio, ensuring alignment with business objectives and efficient project timelines.

ConsultingInformation TechnologySmall and Medium Businesses

No H1B

Responsibilities

Project Oversight: Oversee all aspects of digital product development and maintenance, ensuring the development team is fully utilized and delivers within budget

Timeline & Scope Management: Define project scope and create high-level plans outlining deliverables, schedules, and resource allocation. Ensure all product deliverables align with stakeholder needs prior to development

Communication and Reporting: Facilitate clear and continuous communication between business stakeholders, digital teams, and leadership, including bi-weekly status updates and reports on critical actions and project roadblocks

Risk Management: Proactively identify project risks and resolve issues in a timely manner. Ensure technical impacts and scope changes are clearly communicated and approved

Team Leadership: Lead, manage, and coach the digital product development team, fostering an environment of collaboration and growth

Product Ownership: Lead and manage the development and lifecycle of digital products, ensuring timely delivery and alignment with business requirements

Cross-Functional Collaboration: Work closely with internal business stakeholders, technical architects, and development teams to ensure alignment on product requirements, design, and delivery timelines

Continuous Improvement: Develop repeatable, sustainable processes for the design, implementation, and maintenance of digital products, integrating feedback from clients and internal stakeholders

Client Success: Own the customer experience for our digital products, ensuring they are well-received, accessible, and effective in meeting client needs

Product Licensing & Administration: Manage the client licensing process for digital products, addressing issues quickly and maintaining a seamless experience for clients

Consultant Enablement: Ensure consultants are fully knowledgeable and proficient with the suite of digital products available to clients and proactively support them in driving product adoption

Qualification

Product DevelopmentProgram ManagementCross-Functional CollaborationAgile MethodologySoftware Development ProcessesVerbal CommunicationWritten CommunicationTeam Leadership

Required

7+ years of experience in product development, program management, or a similar role within digital products, preferably in a consulting or B2B environment

Strong understanding of software development processes, digital product design, and cross-functional collaboration

Familiarity with project management tools and software development methodologies (e.g., Agile, Waterfall)

Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and effectively to diverse stakeholders

Ability to work collaboratively with cross-functional teams and senior leadership

Potential travel domestically and/or internationally

Current resident or able to relocate to the Philadelphia area