Royal Caribbean Group · 1 week ago
Lead, Loyalty Content
Miami, FL
Full-time
Onsite
Mid, Senior Level
4+ years expRoyal Caribbean Group is a leader in the travel and hospitality industry, offering exciting career opportunities. The Lead, Loyalty Content will ensure the timely delivery of creative assets for digital campaigns and website content, while managing cross-functional teams and stakeholder approvals.
Travel
Responsibilities
Collaborate with creative teams, content authors, and external vendors to develop a detailed asset production schedule aligned with specialty programs campaign timelines and website launch dates
Engage actively in prioritization sessions with Casino, Loyalty, Behavioral Communications, eCommerce Product, and other marketing teams to align requests with strategic priorities, business needs, resource availability, and campaign schedules
Support the web authoring team by driving operational excellence, escalating bugs, and documenting enhancements to be executed
Oversee the process of asset creation, including briefing creative teams, tracking progress, and ensuring deliverables meet quality standards and deadlines
Work in close partnership with extended teams to coordinate dependencies, resolve bottlenecks, and facilitate seamless execution of asset delivery, ensuring campaigns launch on time and meet quality standards
Act as point of contact for stakeholders, securing timely approvals on creative concepts, visuals, and messaging, while managing expectations and providing clear communication throughout the process
Ensure all assets and visuals adhere to brand standards, style guides, and regulatory requirements, conducting quality checks prior to final approval
Prepare comprehensive briefs for creative teams, detailing project scope, creative direction, and technical specifications
Maintain organized libraries of approved assets, ensuring easy access and version control for ongoing campaigns and website updates
Identify opportunities to streamline workflows, improve communication channels, and enhance overall project efficiency
Qualification
Required
Bachelor's degree in Marketing, Business, or a related field
4+ years of experience in digital asset coordination, creative project management, or marketing operations, preferably within the hospitality, travel, or entertainment sectors
Strong organizational skills with the ability to manage multiple projects simultaneously
Excellent communication and stakeholder management abilities
Familiarity with creative tools and asset management systems (e.g., Adobe Creative Cloud, DAM platforms, Adobe Target, and enterprise CMS systems)
Knowledge of brand guidelines, design systems and quality assurance processes
Proactive, detail-oriented, and able to work effectively in a fast-paced environment
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
H1B Sponsorship
Royal Caribbean Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (19)
2023 (12)
2022 (14)
2021 (4)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
Morningstar.com
2026-01-16
Company data provided by crunchbase