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Impel · 1 day ago

Performance Manager - TN

United States

Full-time

Hybrid

Mid Level

3+ years exp

Impel is harnessing the power of AI to transform automotive retailing, becoming a leader in vertical AI solutions. As a Performance Manager, you will manage client relationships and drive growth initiatives by applying AI technologies specifically tailored for the automotive industry.

Augmented RealityAutomotiveEnterprise SoftwareSaaS

Responsibilities

Serve as the primary contact for existing customers, focusing on the application of AI technologies within the automotive industry

Manage client relationships, retention strategies, and growth initiatives across your portfolio

Showcase expertise in conversational AI and AI marketing automation to drive industry-specific efficiency solutions

Build strong relationships with accounts by delivering performance metrics and insights, positioning Impel’s AI-powered products as industry leaders

Gain a deep understanding of customers' business needs and align them with Impel’s advanced AI solutions

Leverage data and insights to strengthen relationships, identify challenges, and implement AI-powered solutions to drive growth

Explain complex AI concepts and their benefits to clients in clear, accessible language

Work across departments and partner with individuals of varying expertise to drive successful outcomes

Establish clear, achievable goals, with a strong determination and commitment to delivering results while being accountable for outcomes

Handle multiple AI-driven projects simultaneously in a fast-paced environment

Qualification

Conversational AIAI marketing automationAI-driven efficiency solutionsAccount ManagementData analysisGoogle AnalyticsBilingualAI technologies knowledgeMicrosoft Office SuiteGoogle SuiteTime managementCommunication skillsOrganizational skillsCustomer-first attitudeAdaptabilityTeam collaboration

Required

Strong business acumen with a focus on AI applications in the automotive industry

Mastery of conversational AI technologies and their implementation in customer lifecycle management

Expertise in AI-driven efficiency and effectiveness solutions for automotive dealers, OEMs, and marketplaces

A strategic thinker adept at leveraging data and insights to strengthen relationships, identify challenges, and implement AI-powered solutions to drive growth

Ability to explain complex AI concepts and their benefits to clients in clear, accessible language

Self-driven and adaptable, comfortable working remotely, on the road, or in the field to meet business needs

Ability to work across departments and partner with individuals of varying expertise, including AI specialists and data scientists, to drive successful outcomes

Excellent organizational, interpersonal, and communication (written and verbal) skills with the ability to explain complex AI concepts to diverse audiences

Demonstrated ability to establish clear, achievable goals, with a strong determination and commitment to delivering results while being accountable for outcomes

Exceptional time management skills with the ability to handle multiple AI-driven projects simultaneously

Capable of thriving in a fast-paced environment, efficiently solving problems with quick, creative solutions through the use of AI technologies

Proficient in Google Suite, Microsoft Office Suite and familiar with AI and machine learning platforms

Comfortable working in a fast-paced and dynamic environment driven by AI innovation

Positive, customer-first attitude with a focus on AI-enabled solutions

Ability to learn quickly and adapt to rapidly evolving AI technologies

3-5 years of work experience in Account Management, with a strong focus on AI technologies in the automotive industry

Preferred

Expertise in conversational AI and its applications in customer lifecycle management

Proven experience with AI-driven efficiency and effectiveness solutions in the automotive sector

A Bachelor's degree in a related field (e.g., Computer Science, AI, or Business with a focus on technology) is strongly preferred or 3-5 years of relevant work experience in AI-driven performance manager roles

Certifications or advanced training in AI and machine learning technologies are a plus

Google Analytics experience

Bilingual