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GEICO · 3 days ago

Bilingual Customer Services Representative

Katy, TX

Full-time

Onsite

Entry Level

$22.43/hr - $28.04/hr

1+ years exp

GEICO is a leading insurance company that offers rewarding career opportunities and values diversity and inclusion. They are seeking a Bilingual Customer Service Representative to provide excellent customer service by answering billing questions, making policy changes, and delivering personalized service to policyholders.

Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile

No H1B

Responsibilities

Answering billing questions

Making policy changes

Providing recommendations

Qualification

Customer service experienceBilingual (English/Spanish)P&C Insurance licenseComputer skillsMulti-tasking skillsCommunication skillsFast-paced environment

Required

12 months or more of relevant customer-facing / customer service experience

Must be fluent in English and Spanish

Experience providing outstanding customer service

Solid computer and multi-tasking skills

Ability to effectively communicate, verbally and in writing

Ability to work comfortably in a fast-paced, high-volume call center environment

Minimum of high school diploma or equivalent

Preferred

An active P&C or Personal Lines Insurance license is preferred

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.

Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.

Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company

GEICO

Glassdoor2.7

GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.

Founded in 1936

Chase, Maryland, USA

10001+ employees